Cash Posting Supervisor Position Available In Greenville, South Carolina
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Job Description
Cash Posting Supervisor 4.2 4.2 out of 5 stars 200 East Broad Street, Greenville, SC 29601 Crossroads Treatment Centers is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Since 2005, Crossroads has been at the forefront of treating patients with opioid use disorder. Crossroads is a family of professionals dedicated to providing the most accessible, highest quality, evidence-based medication assisted treatment (MAT) options to combat the growing opioid epidemic and helping people with opioid use disorder start their path to recovery. This comprehensive approach to treatment, the gold standard in care for opioid use disorder, has been shown to prevent more deaths from overdose and lead to long-term recovery. We are committed to bringing critical services to communities across the U.S. to improve access to treatment for over 26,500 patients. Our clinics are all outpatient and office-based, with clinics in Georgia, Kentucky, New Jersey, North and South Carolina, Pennsylvania, Tennessee, Texas, and Virginia. As an equal opportunity employer, we celebrate diversity and are committed to an inclusive environment for all employees and patients. Day in the Life of a Cash Posting Supervisor Supervise daily tasks of Cash Posting team Confirm all payment are posted prior to month end, complete reconciliations, and address any outliers that are unable to be posted providing information to leadership as to resolution and timing to post. Track and reconcile recoupments, withholds, and non-patient cash type transactions against bank statements. Supervise processing of adjustments to accounts in accordance with written policies. Assist with monthly and quarterly credit balance reports. Resolve unapplied (unidentified) cash by each week’s end. Verifies payments and matches outstanding balances and assist team with reconciliation of non-balanced payments Processes batch’s’ and uses correct payment transaction type. Research and processes charge backs and bad checks. Balance with the general ledger within 48 hours of receipt of month-end reports. Correct exceptions daily. Assist in building electronic posting software and rules. Monitor for and report trends in under payment to the RCM Manager/Director immediately. Process checks returned for non-sufficient funds (“NSF”) the same day received. Processes zero pay explanation of benefits and appropriate reasons for zero pay as received daily. Complete complex daily cash reports and reconcile to accounting daily. identify improper payments (not paid at the allowed/contracted amount) or takebacks and communicate to the appropriate AR follow-up representative and/or supervisor in a timely manner. Monitors discrepancies and make needed adjustments. Notifies appropriate department leadership of trends or problems with specific payers, contracts, or fee schedule adherence. Understands and adheres to state and federal regulations and system policies regarding compliance, HIPAA, integrity, and ethical billing practices. Responsible for daily reporting of key performance indicators through various reporting tools. Assist with providing training and guidance to other team members. Productivity to be monitored based on time spent performing transactions. Supports leadership in oversight of designated Revenue Cycle Management to ensure all RCM functions All other duties as assigned. Schedule & Locations Based at the corporate office in downtown Greenville, SC. This role will have the opportunity to be hybrid after training. Education and Licensure Requirements High school diploma or equivalent. 3+ years of supervisory experience in a similar role. Preferred 2 years medical payment posting and accounts receivable – in a hospital or physician office setting. Accounts Receivable experience is preferred. General knowledge of HCPCS and CPT coding. Working knowledge of practice management software. Working knowledge with allowable/contractual amounts, payment terminology, adjustments, identifying patient responsibility. Benefits Package Medical, Dental, and Vision Insurance PTO Variety of 401K options including a match program with no vesture period Annual Continuing Education Allowance (in related field) Life Insurance Short/Long Term Disability Paid maternity/paternity leave Mental Health day Calm subscription for all employees