AR Payment Poster Position Available In Davidson, Tennessee

AR Payment Poster 3.0 3.0 out of 5 stars Nashville, TN 37210 Neighborhood Health is a progressive organization providing primary care, dental and behavioral health services in the Nashville and Lebanon communities. Neighborhood Health has provided quality, comprehensive services and innovative programs for over 40 years. We are dedicated to improving the health of our community by providing affordable quality care to all. Over 27,000 clients are served at twelve primary care locations.

NATURE OF POSITION

The AR Payment Poster is responsible for the expedient and accurate posting of payments received. This position will manually and accurately post payments, adjustments, transfers, denials, and $0 pay remittances from the insurance EOB into the practice management system (Nextgen) which are received through various means, including via mail, paper checks, and

EFT. QUALIFICATIONS

High school graduate or equivalent Two years of experience in a medical office environment to include payment posting, work with Medicaid, Managed care organizations, commercial and other third party payer claims submissions. Experience with medical and dental terminology, procedural and coding (ICD, CPT, CDT, and HCPCS) Maintain compliance with HIPAA regulations Good oral and written communication skills Ability to operate computer, copier, fax Working knowledge of EOB’s, EFT’s and ERA’s Requires Intermediate computer skills in typing/keyboarding, Microsoft Word and Excel programs as well as Outlook email Extremely well organized and able to prioritize and balance several tasks at once. Ability to establish and maintain effective working relationships with providers, management, staff and contacts outside the organization. Multi-task and use time efficiently; perform professionally at a high level under tight deadlines and in a fast paced ever-evolving work environment, and successfully prioritize and adapt to changing demands. Continually search for ways to improve the accounts receivable process, striving for efficiency in daily operations

SALARY GRADE AND CLASSIFICATION

Non-Exempt

RESPONSIBLE TO

Billing Office Manager

RESPONSIBILITES

Responsible for the timely and accurate posting of payments, denials and adjustments to practice management systems. Posts and reconciles payments and adjustments received in an 835 electronic format and from bank reports daily Post payments that did not post electronically into Nextgen including all non-EDI payments, contractual allowances, rejection codes, deductibles, and copayments. Ability to interpret explanation of benefits and transfer balance to secondary carrier or to patient liability. Balances batches and runs transaction reports. Verifies all EFT deposits and manual deposits have been posted by month end. Provides denials to Accounts Receivable Team & reports trends to Manager. Identifies payments paid at a rate other than the contracted rate and communicates to the Manager. Identify credit balances at time of posting and correct any erroneous mistakes. Research unidentified payments and/or recoupments to determine an appropriate resolution. Post check and credit cards payments to patient accounts via multiple systems as appropriate Researches and clears unapplied payments Contacts insurance companies on questionable or missing EOBs via portal or telephone Working closely with Billing Manager on reversals of payments, adjustments and refunds. Inform billing manager of accounts receivable issues, and the potential effect the issues may have on the organization and reimbursement. Printing, pulling and filing of Explanation of Benefits. Work special projects set by billing manager. Respond timely to emails and telephone messages as appropriate. Communicate issues to management, including payer, system or escalated account issues. Meets or exceeds departmental productivity standards on a consistent basis. Additional duties and responsibilities as assigned EOE