Accounts Receivables Collections Specialist Position Available In Rutherford, Tennessee

Accounts Receivables Collections Specialist 3.6 3.6 out of 5 stars

Smyrna, TN Date:

Jun 20, 2025

Location:

Smyrna, TN (Tennessee),

US Company:

franke About Franke We, the Franke company with its three divisions, are a world’s leading supplier of products and services for domestic kitchens, the professional foodservice systems and the convenience store sector as well as for professional coffee making. With around 60 companies, we are at home on five continents. Over 8,000 employees constantly take on new perspectives to identify opportunities and turn them into inspiring, innovative solutions for tomorrow’s demands. About the job SUMMARY Responsible for initiating calls and letters to delinquent customers to collect payments and settle accounts. Your tasks

ESSENTIAL DUTIES AND RESPONSIBILITES

Provides customer service regarding collection issues. Responsible for monitoring and maintaining assigned accounts. Processes customer refunds, account adjustments, monthly delinquency notices, credit memos and the appropriate reporting. Resolves client discrepancies and short payments. Enlists senior management when necessary to accelerate the collection process. Reliable attendance a must. Other duties as assigned. Requirements

KNOWLEDGE, SKILLS AND ABILITIES

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Customer Service

• Knowledge of principles and processes for providing customer service. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction Basic Language Skills
• Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations, to customers, clients, and other employees of the organization. Basic Math Skills
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent, and to draw and interpret bar graphs. Basic Reasoning Ability
• Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations. Computer Skills
• Microsoft Office Suite EDUCATION and/or

EXPERIENCE

High school diploma or equivalent. Minimum of 2 years’ experience in high volume corporate collections. What we offer you Comprehensive benefits package (Health, Vision, Dental, and More) starting day 1 Free onsite clinic Free life insurance 401k match up to 4% Paid time off and 11 holidays. Contact details For more information see: www.franke.com Important information for all executive search companies, headhunters and HR consultants The Franke Group does not accept unsolicited support from headhunters and personnel consultants for our career opportunities. Any CV/resume vitae submitted to Franke or its employees by external recruitment agencies without a valid written recruitment agreement related to the position in question shall be deemed the sole property of our company. In the event that a candidate presented by an agency is hired in our company and there is no prior agreement, no fee will be paid.