Subject Matter Expert- SME Position Available In [Unknown county], North Carolina

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Subject Matter Expert- SME 
Salary $55,823.00 – $97,689.00 Annually Location Statewide, NC Job Type Permanent Full-Time Job Number 25-07511 60088093 Department Community College System Division Finance and Operations Opening Date 06/25/2025 Closing Date 7/8/2025 5:00 PM Eastern Job Class Title Business Systems Analyst I Position Number 60088093 Salary Grade

NC16 DESCRIPTION

BENEFITS
QUESTIONS
Description of Work •The North Carolina Community College System (System Office) is located in downtown Raleigh, but this position can also be performed at a duty station at one of the 58 community colleges throughout the state. The North Carolina Community College System (System Office) is a statewide network of 58 public community colleges. The system enrolls over 500,000 students annually. It is the 3rd largest in the nation based on the number of colleges. It also provides data to the North Carolina Learning Object Repository by collecting, contributing, and sharing digital learning resources for use in traditional or distance learning environments. The mission of the North Carolina Community College System is to open the door to high-quality, accessible educational opportunities that minimize barriers to post-secondary education, maximize student success, develop a global, multicultural, and competent workforce, and improve the lives and wellbeing of N.C. citizens. To learn more about the NC Community College System Office and the Great 58 visit our website About Us | NC Community Colleges. Some key job functions are as follows: Provide expertise, guidance, resources and support to 58 community colleges through the Help Desk Ticket solution. This will require use of email, Webex telephone, Teams meetings and/or on-site visits to college campuses.
Provide functional and technical guidance and direction in problem resolution for assigned functional areas (AR/CR for both Workforce and Curriculum, Student Account activity, Financial Aid postings, General Ledger, Fixed Assets, Purchasing, Accounts Receivable, Accounts Payable, etc.) to the 58 community colleges.
Provide support for college financial staff for existing and newly implemented CIS Financial modules.
Participate in the identification of application training needs and provide application training to college end-users.
Availability to visit any of the 58 NC community college campuses to provide resolution, training and/or support.
This position will be assigned to a duty station at one of the NC Community Colleges. This is a full-time position (40 hours per week) with State Benefits. Knowledge, Skills and Abilities / Competencies To receive credit for all of your work history and credentials, you must list the information on the application form. Any information listed under the text resume section or on an attachment will not be considered for qualifying credit. Qualified candidates must document on the application that they possess all of the following: Demonstrated knowledge of financial accounting software.
Demonstrated knowledge of training development methods.
Experience with writing training and/or policy documentation.
Experience establishing working relationships with internal and external customers. The following Management Preferences are not required, but applicants that possess these skills are preferred: Knowledge of the financial structure, accounting system, and financial procedures of community colleges in NC. Minimum Education and Experience Requirements Some state job postings say you can qualify by an ‘equivalent combination of education and experience.’ If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See the Education and Experience Equivalency Guide for details. Bachelor’s degree from appropriately accredited institution in a discipline related to the area of assignment plus two years of programmatic experience related to the area of assignment; or equivalent combination of training and experience. Supplemental and Contact Information All System employees are valued and offered a wide variety of competitive and family-friendly benefits. The state of North Carolina provides excellent comprehensive benefits. Employees may choose to participate in health insurance options, standard and supplemental retirement plans, and the NC Flex program (numerous high-quality, low-cost benefits on a pre-tax basis). Employees also receive paid vacation, sick, and community service leave. In addition, paid parental leave, and personal observance is available to eligible employees.

Some highlights include:

The best-funded pension plan/retirement system in the nation according to Moody’s Investor’s Service
Twelve (12) holidays/year
Fourteen (14) vacation days/year which increase as the length of service increases and accumulate year-to-year
Twelve (12) sick days/year which is cumulative indefinitely
Longevity pays lump sum payout yearly (based on length of service beginning 10 years and up)
401K, 457, and 403(b) plans Learn more about employee perks/benefits: Why Work For NC?

NC OSHR:

Benefits NC OSHR:

Total Compensation Calculator The North Carolina Community College System Office uses the Merit-Based Recruitment and Selection Plan to fill positions SUBJECT to the State Human Resources Act with the most qualified applicants. When a salary range or recruitment range is posted, the actual salary will be based on relevant competencies, knowledge, skills and abilities, internal equity, and budgetary considerations pertinent to the advertised position. All post-high school degrees must be from appropriately accredited institutions.
Individuals interested in applying for this position must complete the online process at https://www.nc.gov/jobs, Résumés will not be accepted in lieu of the application. Work history and credentials must appear on the application to receive consideration during the selection process. For further information, please contact:
Paul Makowski,