General Liability Claims Specialist I Position Available In Polk, Florida

General Liability Claims Specialist I Publix

• 3.9 Lakeland, FL Job Details Full-time $49,920
• $68,952 a year 23 hours ago Benefits Paid parental leave Disability insurance Health insurance Dental insurance Tuition reimbursement Paid time off Parental leave Vision insurance Employee stock ownership plan Qualifications Microsoft Word Spanish Microsoft Excel Microsoft Outlook Medicare Customer service High school diploma or GED 1 year Associate’s degree Communication skills Entry level Full Job Description Description The purpose of this position is to adjust non-attorney represented general liability claims.

There are approximately 12,000 events reported annually. Responsible for contacting injured customers by telephone and/or in writing to promote premier customer service and provide quick resolution of claims Responsible for investigating reported customer events to ensure all necessary information is accurately captured should the customer assert a claim Responsible for managing all customer shopping cart damage and property damage claims to ensure timely and equitable resolution Responsible for securing physical evidence related to customer events, to assist in claims handling and potential future litigation Responsible for complying with federally mandated Medicare reporting on settled claims Required Qualifications High School diploma or equivalent experience (if applicable) 1 year of customer service or 1 year of retail experience Ability to obtain Florida All Lines Adjuster License upon hire as well as reciprocal licenses for all the states that Publix operates in Productivity Applied judgement People skills Communication Basic skill level of Microsoft Word, Excel Willingness to work a flexible schedule, including working weekends, holidays and extended hours Preferred Qualifications Associate degree in any discipline 3 years of customer service experience or 3 years retail operations experience or 1 year at Publix Actively holds Florida All Lines Adjuster’s License Fluent in second language, preferably Spanish Knowledge of general insurance adjusting procedures, rules and ethics Knowledge of legal issues and burden of proof relating to GL and Auto negligence in all states Publix operates in Knowledge of legal issues and evidentiary standards relating to damages in all states that Publix operates. Knowledge of risk transfer and notice obligations relating to same Basic skill level of Microsoft Word, Excel Knowledge of risk management claims system Knowledge of Medicare reporting system Knowledge of Microsoft outlook Hours of Work 8:00AM

• 7:00PM Monday
• Friday, 8:00AM
• 5:00PM Saturday Frequency of Pay Weekly Minimum Base Pay 24.00 Maximum Base Pay 33.15 Potential Annual Base Pay 49,920
• 68,952 Year End Bonus To reward associates for their contributions to the company for the calendar year, Publix provides a Holiday Bonus in November.

In the first year of continuous employment the bonus is equal to 15 hours of pay, and in the second year of continuous employment the bonus is equal to one week’s pay if associate remains employed through issue date of the bonus check.

In subsequent years, the bonus is equal to two weeks’ pay. Benefits Information Employee stock ownership plan that contributes Publix stock to associates each year at no cost An opportunity to purchase additional shares of our privately-held stock 401(k) retirement savings plan Group health, dental and vision plans Paid Time Off Paid Parental Leave Short

• and long-term disability insurance Tuition reimbursement Free hot lunches (buffet-style) at facilities with a cafeteria Visit our website to see all of our benefits: https://jobs.

publix.com/benefits/ Address 3300 Publix Corporate Parkway City Lakeland State Florida Zip Code 33811 Additional Information Your application may have additional steps that you will need to complete in order to remain eligible for consideration. Please be sure to monitor your email, including your spam folder, on a daily basis for critical, time-sensitive emails that could require action within 24-48 hours.

Please do not use your Publix email address when applying. Once your application has been successfully submitted you will receive a confirmation email.

For this position, Publix does not and will not file a petition or application with the USCIS or Department of State on behalf of any noncitizen for any immigration-related benefit to work and/or to continue to work in the United States, e.g., an H-1B or TN petition or permanent residence. Facility Lak Publix Corporate Office B003