Claims Adjuster I Position Available In St. Johns, Florida

Claims Adjuster I Olympus Insurance Company – 2.8

Jacksonville, FL Job Details Estimated:

$50.7K – $65.1K a year 1 day ago Benefits Paid holidays Disability insurance Health insurance Dental insurance Paid time off Vision insurance 401(k) matching Employee discount Life insurance Pet insurance Qualifications High school diploma or GED Xactimate 1 year Communication skills Negotiation Entry level

Full Job Description Job Title:

Claims Adjuster Reports to :

Claims Manager Location:

Jacksonville Office (on-site)

Who We Are:

Olympus Insurance Company is the premier insurance partner, providing the broadest coverage and superior service for Florida homeowners since 2007. We believe that insurance is a promise, and we honor our commitment to help homeowners navigate life’s inevitable storms. Becoming an Olympian means joining a vibrant and encouraging team where you can be a part of delivering the insurance experience that people deserve. Think Ahead. Think Olympus.

What Olympus Offers:

At Olympus our White-Glove service extends to our team members! We offer employer-sponsored medical, dental, and vision plans, along with company-paid life insurance and short- and long-term disability coverage. Secure your future with our 401K plan that includes up to 4% company match. Enjoy a welcoming employee breakroom, paid time off, paid holidays, pet insurance, company discount programs, and opportunities for educational and professional development. With many additional perks, we’re committed to supporting your health, happiness, and career growth!

Job Summary:

Are you ready to take your property claims experience to the next level? Olympus Insurance Company is seeking a Claims Adjuster I to support our policyholders through the entire claims process with empathy, efficiency, and expertise. If you’re a licensed professional with a knack for negotiation and investigation, we want to hear from you!

What You’ll Do:

As a Claims Adjuster I , you will be a key advocate for our policyholders, guiding them through the claims process with professionalism and empathy.

Your day-to-day will include:

Thorough Investigation and Coverage Analysis :

Confirm the facts of loss and policy coverage for each claim, ensuring a fair and timely resolution. You’ll analyze documentation, interview involved parties, and verify policy details.

Estimate Property Damage :

Utilize tools like Xactimate and XactAnalysis to accurately assess and estimate property damage across a variety of claim types and perils.

Customer-Focused Communication :

Serve as the primary contact for policyholders, public adjusters, attorneys, and contractors. Clearly explain coverage, updates, settlements, and next steps—building trust and clarity throughout the claims process.

Claim Resolution and Settlement :

Collaborate with experts and legal teams when needed. Prepare claim files for resolution, draft necessary correspondence (e.g., denial letters, reservation of rights), and negotiate settlements using advanced dispute resolution techniques.

Compliance and Documentation :

Ensure all actions are in line with company guidelines, industry best practices, and regulatory requirements. Maintain detailed, timely, and accurate file documentation for internal and external audits.

Litigation and Mediation Support :

Participate in mediations, coordinate appraisals, and testify in depositions or court proceedings, as necessary.

Special Case Management :

Identify potential fraud indicators, serious injuries, subrogation opportunities, and large losses—reporting these appropriately for specialized handling.

Collaboration and Flexibility :

Work across departments, assist on special projects, and remain available during catastrophe events to support policyholders during high-impact times.

What You Bring:

High school diploma required; college degree preferred. 1-3 years of Florida property claims handling experience. Valid Florida 620 All Lines Adjuster License . Proficiency in Xactimate and XactAnalysis is a must. Strong organizational, analytical, negotiation, and communication skills. Tech-savvy, customer-focused, and team-oriented with a proactive mindset.

EEOC Compliance:

Olympus Insurance Company is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based upon race, religion, color, national origin, sex, age, sexual orientation, gender identity, status of an individual with a disability, veteran status or any other characteristics protected by federal, state or local law.