Sr. Commercial General Liability Adjuster Position Available In Fulton, Georgia

Sr. Commercial General Liability Adjuster
Atlanta, GA, USA

• Henderson, NV, USA
• Howell, MI, USA
• Rocky Hill, CT, USA
• Southfield, MI, USA
• Windsor, CT, USA
• Worcester, MA, USA Req #17784
  Monday, April 21, 2025
  For more than 170 years, The Hanover has been committed to delivering on our promises and being there when it matters the most.

We live our values every day, demonstrating we CARE through our values, Sustainability initiatives and inclusive corporate culture.
Our Claims team is currently seeking a Commercial General Liability Adjuster. The Hanover Insurance Group has adopted a Hybrid work model.
This is a full time, exempt role, 2 days in office for one of our locations for Worcester, MA

• Richmond, VA
• Phoenix, AZ
• Atlanta, GA
• Henderson, NV
• Rocky Hill, CT
• Windsor, CT and/or Howell, MI.

POSITION OVERVIEW

This position requires daily telephone contacts with the commercial line policyholders, risk managers, and agents. Fully responsible for the analysis, investigation, evaluation, negotiation and resolution of complex commercial claims requiring thorough investigations including telephone contacts with the involved parties; technical expertise and complex analysis. Claim assignments are multi-state and involve commercial customers.

IN THIS ROLE, YOU WILL

Have or secure and maintain appropriate state adjuster license(s) and continuing education credits
Handle complex commercial general liability claims
Work within significant limits and authority on assignments of higher complexity and coordination.
Identify possibly suspicious claims
Possesses demonstrated technical knowledge and skills, including product and industry
Claims handled may be of greater complexity and may require a higher level of investigation, analysis, evaluation and negotiation including interpretation of commercial coverages
Authority levels are higher in recognition of the higher proficiency associated with this level.
May be responsible for all aspects of each claim, including informal hearings, arbitrations and small claims litigation and maintaining a high level of productivity, confidentiality and customer service.
They may be used as a technical resource by adjusters may represent the company at mediation, arbitration and trials.
May provide training and mentoring to adjusters.
Assignments are broad in nature, usually requiring originality and ingenuity.
Review and analyze contracts, leases, and identify risk transfer opportunities
Demonstrate ability to write positional coverage letters.

WHAT YOU NEED TO APPLY

Typically has 2-5 years Commercial General Liability experience
Bachelor’s Degree or equivalent experience, industry designation preferred.
Dedicated to meeting the expectations and requirements of internal and external customers
Strong organizational and time management skills
Ability to negotiate skillfully in difficult situations with both internal and external groups Demonstrates ability to win concessions without damaging relationships. Understanding of applicable statutes, regulations and case law
Thinks critically and anticipates, recognizes, identifies and develops solutions to problems in a timely manner.
Easily adapts to new or different changing situations, requirements or priorities.
Operates with latitude for un-reviewed action or decision.
Computer experience (MS Office, excel, word, etc.)
Proficient using a paperless claims systems
This job posting provides cursory examples of some of the job duties associated with this position. The examples provided are not complete, and the position may entail other essential and job-related functions and responsibilities that employees will be required to perform.

CAREER DEVELOPMENT

It’s not just a job, it’s a career, and we are here to support you every step of the way. We want you to be successful and fulfilled. Through on-the-job experiences, personalized coaching and our robust learning and development programs, we encourage you

• at every level
• to grow and develop.

BENEFITS

We offer comprehensive benefits to help you be healthy, build financial security, and balance work and home life. At The Hanover, you’ll enjoy what you do and have the support you need to succeed.
Benefits include:
Medical, dental, vision, life, and disability insurance
401K with a company match
Tuition reimbursement
PTO
Company paid holidays
Flexible work arrangements
Cultural Awareness Day in support of IDE
On-site medical/wellness center (Worcester only)
Click here for the full list of Benefits