Claims Manager (Baton Rouge, LA) Position Available In East Baton Rouge, Louisiana

Claims Manager (Baton Rouge, LA) page is loaded
Claims Manager (Baton Rouge, LA) remote type
Hybrid
locations
Baton Rouge, LA (USA)
time type
Full time
posted on
Posted Yesterday
job requisition id
R7677 Headquartered in the Central Florida city of Lakeland, Summit employs over 700 office and field associates at its main location and regional offices in Baton Rouge, Louisiana, and Gainesville, Georgia. As the people who know workers’ comp, we strive to provide an atmosphere of constant growth and development for our employees. Summit provides workers’ compensation programs and services to thousands of employers throughout the Southeast. Summit is a member of Great American Insurance Group, a company that focuses on building relationships and linking people to various career paths. Whether it’s underwriting, claims, accounting, IT, legal, or customer service, Great American Insurance Group combines a small-company entrepreneurial atmosphere with big- company expertise. At Great American, we value and recognize the benefits derived when people with different backgrounds and experiences work together to achieve business results. Our goal is to create a workplace where all employees feel included, empowered, and enabled to perform at their best. Essential Job Functions and Responsibilities Oversees Claims department operations, optimizing workflows and ensuring high productivity.
Develops and implements strategic plans for the Claims department to align with business goals and objectives.
Leads the strategic oversight of claims settlements to confirm coverage and determine liability, compensability, and damages.
Advises team members on claim file management including settlement and reserving strategies. Analyzes claims data to identify trends, assess performance, and provide regular reports to senior management.
Establishes reserves and provides insights or reports to Corporate Claims or senior management.
Performs other duties as assigned.
The person hired for this position will work out of the Baton Rouge, LA office which offers a hybrid work environment of 3 days in the office and 2 days working from home.

Job Requirements Education:

Bachelor’s Degree in Business Administration, Risk Management and Insurance, Finance, or a related field or equivalent experience.

Experience:

Generally, a minimum of 9 years of experience in property and casualty claims handling, including a minimum of 4 years leadership experience. Continuing progress toward and/or the completion of a professional designation preferred, such as Associate in Claims (AIC).

Scope of Job/Qualifications:

Typically manages 2 or more reports. Implements policies, procedures, and strategies under the direction of management. Leads and mentors Claims Representatives, ensuring they achieve excellence in their roles. Serves as a resource on insurance policy and claims handling procedures. Responsible for identifying opportunities for process improvements and implementing best practices to enhance efficiency and service quality. Responsible for performance and coaching of staff and decisions regarding talent selection, development, and performance management. Ensures new members of the team receive proper training.

Company:

SCI Summit Consulting, LLC Benefits:

Compensation varies by role, position level, and location. Individual pay is influenced by skills, education, training, certifications, experience, and the role’s scope and complexity, along with business needs. We offer a competitive Total Rewards package, including medical, dental, and vision plans starting on day one, PTO, paid holidays, commuter benefits, an employee stock purchase plan, education reimbursement, paid parental leave/adoption assistance, and a 401(k) plan with company match. These benefits are available to eligible full-time and part-time employees. Your recruiter can provide more details about our total rewards and specific compensation ranges during the hiring process.