Associate Disability Claims Examiner (Bilingual Preferred, Remote) – R-121008 Position Available In Cumberland, Maine

Associate Disability Claims Examiner (Bilingual Preferred, Remote) – R-121008 at Prudential Ins Co of America in

Portland, Maine, United States Job Description Job Classification:

Operations –

Insurance Operations Associate Disability Claims Examiner:

Prudential is a company of smart, ambitious professionals working together across a multitude of disciplines. Together, we are building a better financial future for our customers and our communities around the globe. At Prudential, we understand that a company is only as good as its people. This simple fact is central to all that we do. The Team You will be part of the Long-Term Disability (LTD) Claims team which is part of our Group Insurance Business. We have Long-Term Disability teams based out of

NJ, ME, AZ

as well as fully remote teams. The Role The LTD Disability Claims Examiner is responsible for providing excellent customer service while managing an assigned block of around 95 to 100 Long-Term Disability claims. You will be expected to utilize judgment and assess risk as you work with various business partners to render claim decisions. As a claim manager you will partner with medical and vocational resources to evaluate disability and support return to work goals.

Additional responsibilities include:

Demonstrate excellent customer service skills through communication via telephone, email, and text with employees, employers, attorneys, and others.
Document claim information in a clear and concise manner.
Understand and apply policy plan provisions
Review medical records and utilize appropriate clinical resource(s).
Complete financial calculations as needed with appropriate resource referrals.
A detail-oriented focus and exceptional time management skills
A commitment to support a work environment that fosters Diversity and Inclusion
Proficiency with PC-based programs such as Excel and Word
Ability to adapt, problem solve quickly and communicate effective solutions
Continuous improvement mindset coupled with a knack for managing initiatives simultaneously What Youll Need to

Succeed:

Ability to manage multiple and changing priorities
Excellent organizational and time management skills with ability to multitask and prioritize deadlines
Strong written and oral communication skills demonstrated in previous work experience
Proven skills in positive and effective interaction with challenging customers
Experience in effectively meeting/exceeding individual professional expectations and team goals.
Demonstrated analytical and math skills
Ability to exercise sound judgment
High level of flexibility to adapt to the needs of the organizations
Strong critical thinking skills and risk management Itd Be a

Plus If You Have:

o PC skills preferred (i.e. Windows based environment)
o College degree and prior claim experience preferred This position will work virtually, therefore new hires must be able to provide the following: High speed internet service must be available in your area. You must be willing to troubleshoot any issues or outages with your home internet service, contacting your service provider as necessary. The internet service cannot be wireless,… Equal Opportunity Employer