Claims Examiner – Victim Compensation Services Position Available In Wake, North Carolina

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Claims Examiner – Victim Compensation Services 
Salary $37,782.00 – $49,900.00 Annually Location Wake County, NC Job Type Time-Limited Full-Time Job Number 25-07651 Department Dept of Public Safety Division Chief Operating Office Opening Date 06/16/2025 Closing Date 6/23/2025 5:00 PM Eastern Job Class Title Administrative Spec I Position Number 65024932 Section Victim Compensation Services Salary Grade

NC08 DESCRIPTION

BENEFITS
QUESTIONS
Description of Work We are looking for candidates who have a passion for helping others and want to make a difference! If so, continue reading to learn more about this exciting opportunity with the North Carolina Department of Public Safety, Victim Compensation Services. This is a full time

TIME-LIMITED

position (40 hours per week) with State Benefits for a limited duration of 24 months, including paid vacation, paid sick leave, paid holidays, retirement, and health insurance. To view an example of total compensation, please click here 

NC OSHR:

Total Compensation Calculator. This position responds to frequent requests from claimants, care providers, management and the general public about both specific claims and programmatic issues.

Duties include:

Determine the eligibility of compensable expenses.
Provides direct services to adult and child victims of violent crimes.
Establishes and maintains a resource network with health care and human services organizations.
Establishes and maintains a directory of service agencies which provide assistance to victims of violent crimes. Implements a system of data collection and processing. Knowledge, Skills and Abilities / Competencies DPS uses the Merit-Based Recruitment and Selection Plan to fill positions subject to the State Human Resources Act with the most qualified individuals. The Knowledge, Skills and Abilities (KSAs) listed below, along with the Minimum Education and Experience (E&E) are

REQUIRED

to qualify for this position. All work history and education (including accurate dates of employment/attendance) must be documented on the application. Supplemental Questions are also a required part of the application: answers must reference education or work experience listed on the application. A complete, all-inclusive application maximizes an applicant’s potential to qualify for the position, as well as the highest possible salary. Salary will be based on relevant qualifications, internal equity, and budgetary considerations pertinent to the advertised position. Click here for more information and application resources. [Resumes may be attached as a supplement to the application but are not a substitution for a complete application.] To qualify for this position, applicants must demonstrate ALL of the following

KSAs:

Experience composing documents such as reports and/or correspondence and/or other documents. Experience working with internal and/or external customers. Experience applying policy and/or procedure in handling claims to determine an outcome.

Management Preference:

Experience working with the criminal justice system and/or human services system. Experience working with state and local services available to victims. Experience working independently as well as with a team. Minimum Education and Experience Requirements Some state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See oshr.nc.gov/experience-guide for details. •For more information about clarifying the E&E and/or requesting a transcript, click here. High school diploma or General Educational Development (GED) diploma and two years of related administrative experience; or equivalent combination of education and experience. Supplemental and Contact Information The North Carolina Department of Public Safety (DPS) is an Equal Opportunity Employer who embraces an Employment First philosophy which consists of complying with all federal laws, state laws and Executive Orders. Consistent with the Americans with Disabilities Act (ADA), we are committed to full inclusion of qualified applicants and will review requests for reasonable accommodation to perform essential job functions during the hiring process or while on the job. Public Service Loan Forgiveness Program For applicants with student loans, becoming a state employee may include eligibility for the Public Service Loan Forgiveness Program. Visit www.studentaid.gov to learn more. Transcripts Attaching transcripts is optional, however, we recommend applicants attach unofficial transcripts to assist in providing credit for education including in substituting education gained for experience. Additionally, qualifying for some positions may require validating hours of coursework in a specific field of study and transcripts are crucial to awarding credit. Degrees and transcripts must be achieved from an appropriately accredited college or university. Applicants who earned college credit hours but did not complete a degree program, must attach an unofficial transcript to receive credit for education.
International degrees and transcripts must be evaluated for accreditation by a recognized evaluation service by the closing date of this posting. Failure to provide documentation may result in ineligibility. The National Association of Credential Evaluation Services (NACES) has several options to provide credential verification: https://www.naces.org/members. Military Experience Applicants seeking Veteran’s Preference must attach a DD-214 Form (Certificate of Release or Discharge from Active Duty that includes Character of Discharge – Member 4 or Service 2 form) to the application.
Applicants seeking

National Guard Preference:

A current member of the North Carolina National Guard in good standing must attach a NGB 23A (RPAS).
A former member of the North Carolina National Guard who served for at least 6 years and were discharged under honorable conditions, must attach either a DD256 or NGB 22. The NC Dept. of Public Safety must adhere to the US Dept. of Justice Final Rule on the “National Standards to Prevent, Detect, and Respond to Prison Rape.” PREA Hiring and Promotion Prohibitions Selected applicants for positions which are subject to PREA will undergo a PREA-specific background check. Due to the volume of applications received, we are unable to provide information regarding the status of your application. Please log in to your Government Jobs account and click “Application Status.” If you are selected for an interview, you will be contacted by the hiring manager. If you are no longer under consideration, you will receive an email notification.