Insurance Claim Specialist Position Available In Rutherford, Tennessee

Insurance Claim Specialist SERVPRO Team Bisig Murfreesboro, TN Job Details Full-time $19 – $25 an hour 1 day ago Benefits Health insurance Dental insurance 401(k) Paid time off Vision insurance Qualifications Management Filing Administrative experience High school diploma or GED Bachelor’s degree Xactimate Organizational skills Associate’s degree Entry level Full Job Description Position Summary The Job File Coordinator is a key administrative role responsible for ensuring that all job files are properly documented, compliant, and processed efficiently from initiation to completion. This position supports production, office, and accounting functions to ensure a smooth workflow and timely billing. Key Responsibilities Review job files for accuracy and completeness before submitting for billing. Maintain job file documentation in accordance with SERVPRO® standards and guidelines. Enter job notes and updates into the system (e.g., DryBook, Xactimate, or internal CRM). Work closely with Project Managers and Production Technicians to collect missing documentation or signatures. Coordinate communication between internal teams, customers, and insurance adjusters as needed. Monitor job progress and flag outstanding tasks or compliance issues. Ensure that uploaded documentation is clear, professional, and audit-ready. Assist with scheduling inspections or final walkthroughs when applicable. Submit completed files for audit and track job file approvals. Support the billing department with required documents for invoicing. Qualifications High school diploma or equivalent (Associate’s or Bachelor’s degree preferred). Prior experience in administrative support, file management, or restoration industry preferred. Familiarity with SERVPRO® systems (DryBook, Xactimate, WorkCenter) is a plus. Strong organizational skills with attention to detail. Excellent communication and follow-up abilities. Ability to multitask in a fast-paced environment. Core Competencies Accountability and ownership of work Clear and professional communication Process-oriented mindset Team collaboration Problem-solving and initiative

Job Type:

Full-time Pay:

$19.00 – $25.00 per hour

Benefits:

401(k) Dental insurance Health insurance Paid time off Vision insurance

Schedule:

Monday to

Friday Work Location:

In person