HCV and Compliance Manager Position Available In Pinellas, Florida

HCV and Compliance Manager 4.2 4.2 out of 5 stars 11479 Ulmerton Road, Largo, FL 33778

Department:

Housing Choice Voucher FLSA Status Full-time, Exempt Position Type:

Permanent Reports To:

HCV Director Benefits:

Full Description:

This is a highly responsible administrative position that ensures that the agency adheres to U.S. Department of Housing and Urban Development (HUD) regulations and the Authorities’ policy and procedures. The HCV and Compliance Manager will ensure the quality of client and data files by reviewing/auditing a sample of files and computer reports to assure that they are in compliance with federal requirements and regulations and conduct, develop and implement the Authorities’ procedures and manuals for inspecting files in accordance with RIMS requirements for current residents, landlords, participants, and will train others in such procedures. He/she is responsible for monitoring SEMAP, Housing Quality Standards (HQS), rent reasonableness processes, and ongoing quality control reviews of all programs. In addition to the above, this position will research information to provide recommendations based on analytical results, trending relevant data for use in policy and procedure updates and agency planning. This position receives administrative direction from the HCV Director. The employee in this position must be capable of acting on behalf of the HCV Director in his/her absence.

Duties:

ESSENTIAL DUTIES

The statements contained below reflect general details as necessary to describe the principal functions of the job, the level of knowledge and skill typically required and the scope of responsibility, but should not be considered an all-inclusive listing of work requirements. Individuals may perform other duties as assigned including work in other functional areas to cover absences or relief, to equalize peak work periods, or otherwise balance the workload. An essential function is a duty or responsibility that is critical or a unique component of the job and is required to be performed with or without reasonable accommodations. Conducting research, performs analysis, and prepares reports and presentations regarding programs and areas within the housing arena and other related areas including, but not limited to demographics/socio-economic data, needs assessment, financial analysis, and feasibility studies. Performing administrative and management duties, ensuring compliance with HUD and Authority policies, rules, and regulations. Responsible for on-going policy training, quality control reviews, quality control inspections, and management reviews to assure continued program compliance and integrity. Conducting on-going quality control inspections and file reviews in accordance with the requirements of SEMAP, HQS, PCHA’s policies, and HUD regulations. Responsible for monitoring the rent reasonableness data and calculations. Develops and implements appropriate monitoring techniques and reports in order to ensure that all programs (Section 8) are operating efficiently and effectively. Develops and/or revises procedures in response to regulations, policies and legislation. Responsible for auditing File Vision to determine clear, concise, information being obtained and filed. Provides periodic staff training in the areas of compliance as it relates to the RIMS, SEMAP, VMS, and other areas monitored by compliance. Provides training, supervision, and technical assistance to department staff. Meet established deadlines. Prepares reports on function activities. Responds to public inquiries and landlord/tenant inquiries and complaints regarding the Program. Prepares leases for new participants and for active participants who have moved; briefing packets for movers and conduct briefings for clients; calculate client rental portion. Determines tenant utility allowance and rent reasonableness guidelines and FMR. Oversees special exception for 10% rent increases. Conducts 5% quality control inspection to determine effectiveness of inspection program and compliance with HUD. Monitors and evaluates current rental market trends by market surveys, rent rolls, etc.; enforces work performance, safety standards, and policies and practices; and negotiates damage claims with owner and signs off on all damage claims. Perform related duties and responsibilities as required.

CORE COMPETENCIES

The following personal attributes are considered essential requisites for effective performance of the holder of this position.

Problem Solving Expertise:

Identifying and defining problems/goals including scope and sequence of priorities for attainment; selecting and implementing alternative solution strategies; and supervising resources, constraints, and contingencies.

Positive Thinking & Attitude:

Maintains a positive work environment by creating job motivation, remaining enthusiastic about taking challenges, demonstrating an “I care” attitude, approaching others in a pleasant, happy, upbeat manner, and always finding the positive aspect of a negative situation; ability to resolve conflict in positive ways.

Communicates Effectively:

Presents ideas and influentially through various means; identifies/shares important information in a timely manner; appears knowledgeable and confident in communicating information.

Work Ethic:

Dependable and meets commitments by exhibiting willingness to put in extra hours or extra effort to get the job done; available and presentable for work on a consistent and timely basis.

Organization:

Develops plans to achieve objectives by identifying resources needed, time allocations, and anticipated obstacles; utilizes planning tools and methods for prioritizing, organizing and following through.

ADA STATEMENT

In compliance with the Americans with Disabilities Act, the Pinellas County Housing Authority will make reasonable accommodations to the known disability of a qualified applicant or employee to enable people with disabilities to enjoy equal employment opportunities, if it would not impose an “undue hardship” on the operation of the employer’s business. ETHICS As a governmentally funded agency, PCHA is committed to maintaining the highest of ethical standards. Applicants selected for employment are expected to perform work responsibilities with the highest degree of integrity, professionalism and honesty, to merit the respect of co-workers, clients, partners, vendors and the general public. Applicants selected for employment are also expected to serve the public with dedication, concern, courtesy and responsiveness.

DISCLAIMER

The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. This position specification is not an employment agreement or contract. Management has the exclusive right to alter this position specification at any time, without notice. PCHA is an Equal Opportunity Employer.

Qualifications:

MINIMUM REQUIREMENTS

Associate’s Degree required, Bachelor’s Degree preferred. Five (5) years of experience in the Housing Choice Voucher program. A combination of experience, education and training that would likely provide the required experience to qualify. Excellent written, communication and organizational skills. Florida Class “E” driver’s license and be insurable by PCHAs liability and fleet insurance carrier.

QUALIFICATION PROCEDURES

Applications will be reviewed for relevant experience, education and training. Applications must be detailed and complete for proper evaluation. The best-qualified applicants may be required to complete further testing, which may consist of any combination of written, oral or performance examinations. Responses to supplemental questions are required if applicable.

KNOWLEDGE, SKILLS AND ABILITIES

Knowledge of:

Housing Choice Voucher and requirements and regulations, including SEMAP. The general operation and procedures of a public housing agency and HUD regulations. Housing Quality Standards. Local rental market conditions and the geographical make-up of the county and the municipalities serviced by the program. Computer literate with knowledge of the computer software and systems used by the Authority, i.e., MS Word for Windows, Excel, PowerPoint, and HAB. HUD, Housing Quality Standards, and City codes and standards regarding rental housing. Building construction methods and materials. HUD and organizational regulations, policies, and procedures. Business English, spelling, and vocabulary. Computer operations. Mathematics sufficient to make rent calculations and comparisons, measurements, graphs, and drawings. Computers and software and systems used by the Authority, i.e. MS Word, Excel, PowerPoint, CCS/Elite and

HUD 2020.

Office procedures, methods, and equipment with particular reference to the receiving of and accounting for money. Knowledge of business letter writing. Agency policies, procedures, HUS regulations.

Ability to:

Analyze and solve problems, render advice, offer assistance and make sound recommendations. Perform research and present clear and concise written reports and recommendations. Correctly interpret local, State, and Federal codes. Work accurately and effectively in a fast paced environment. Evaluate tenant and landlord disputes, and assist in negotiating an amiable settlement. Establish and maintain effective working relationships with landlords, residents, and other employees. Interact with landlords and residents to obtain and provide information in a polite and efficient manner, both in person, and on the telephone. Use sound judgment in order to make decisions in accordance with established procedures and guidelines. Read, write and comprehend simple instructions, correspondence and memos in English. Make rapid and accurate mathematic computations in adding, subtracting, multiplying and dividing in all units of measure, using whole numbers, common fractions and decimals. Apply common sense understanding to carry out instruction furnished in written, oral or diagram form. Communicate clearly and concisely, both orally and in writing. Stay in control and maintain calm composure with people while working with continually changing tasks in a deadline work environment.

PHYSICAL DEMANDS AND WORKING CONDITIONS

Office environment. Driving a vehicle to conduct work. Work Monday – Friday; some overtime and weekends may be required, hours to be determined. Hearing and speaking to exchange information in person or on the telephone. Seeing to read a variety of materials. Dexterity of hands and fingers to operate a computer keyboard. Sitting for extended periods of time. Operate mailing and other equipment. Contact with dissatisfied or abusive individuals.