Brand Compliance – Operations Manager for Commercial Cleaning Company Position Available In Cobb, Georgia
Tallo's Job Summary: The Brand Compliance Operations Manager for a Commercial Cleaning Company in Marietta, GA will oversee brand strategies, customer engagement, and financial alignment. Responsibilities include building relationships, resolving complaints, conducting quality audits, and training franchisees. Bilingual skills, leadership abilities, and janitorial operations experience are essential. This full-time position offers a salary range of $50,000 to $70,000 per year, with benefits including 401(k), dental, health, and life insurance, paid time off, and vision insurance. The work schedule is an 8-hour shift in person.
Job Description
Brand Compliance
- Operations Manager for Commercial Cleaning Company Stratus Building Solutions of Atlanta Marietta, GA 30064 Overview We are seeking a dynamic and results-driven Brand Manager to join our team.
The ideal candidate will be responsible for developing and executing brand strategies that enhance our market presence and drive customer engagement. This role requires a blend of creativity, analytical skills, and a strong understanding of financial principles to ensure brand initiatives align with overall business objectives. Responsibilities. Within the guidelines of normal master policies, procedures, programs and budgets, the Brand Compliance
- Operations Manager is responsible for and has corresponding authority for the following:
- Build relationships with both Stratus clientele and Stratus franchisees
- Receive and remedy customer complaints
- Conduct quality audits to guarantee high quality of service to our clients
- Handle the start-up of service to new customers
- Handle transfers of service from one franchisee to another
- Quote and sell one-time services to existing customers
- Train new franchisees
- Conduct quarterly meetings with franchisees
Skills Needed:
-
Bilingual:
English & Spanish strongly preferred
- Be able to multitask with ease
- Discipline to work from home and in the field
- Be able to effectively and efficiently resolve a wide range of customer issues
- Have a demonstrated record of leadership and be able to lead by example
- Have a history of coaching and growing a strong team
- Computer skills including ability to navigate the internet, email, Microsoft Word and Excel.
- Reliable & hardworking
- Great Customer Service
- Communication skills and the ability to get along with people from diverse backgrounds
- Experience in janitorial operations strongly preferred
- Sales experience very helpful
Job Type:
Full-time Pay:
$50,000.00
- $70,000.
00 per year
Benefits:
401(k) 401(k) matching Dental insurance Health insurance Life insurance Paid time off Vision insurance
Schedule:
8 hour shift
Work Location:
In person
