Insurance Administrator Position Available In Duval, Florida

Job Summary Provide professional customer service and support by handling inquiries, resolving issues, and maintaining accurate records. Key Responsibilities Respond to calls, emails, and written requests promptly Resolve moderately complex problems using sound judgment Prepare documents and maintain organized files Communicate policy requirements clearly to stakeholders Audit and track insurance documentation and coverage Assist with claims, certificate requests, and special insurance needs Support training and compliance efforts Qualifications High school diploma or GED required; bachelor s degree preferred 3+ years of relevant experience Strong communication, organization, and problem-solving skills Proficient in Microsoft Office and internet tools