3+yrs Compliance Officer-Tallahassee, FL(onsite) Position Available In Leon, Florida

3+yrs Compliance Officer-Tallahassee, FL(onsite) capitaltechsolutions 122 North Adams Street, Tallahassee, FL 32301

Role :

Compliance Officer Client :

State of Florida Location :

Tallahassee, FL 32301 (Onsite)

Job Description :

CANDIDATE RESPONSIBILITIES

• Contact constituents/complainants to discuss the details of the complaints that are filed.
• Read state statute and compare with complaints to analyze the issue.
• Communicating with the public, so good customer service skills are a MUST.
• Advise complainant of the Division’s jurisdiction and that the case is being closed and for what reason.
• Provide any resources or referrals, as appropriate.
• Send a written correspondence to the complainant once approved by the supervisor.
• Close the case out by adding the appropriate codes/activities/statues in Versa.
• Document the actions in the OnBase system.

CANDIDATE REQUIRED SKILLS

• Communicate verbally and in writing appropriately
• Read and interrupt Florida statutes
• Previous experience working with the public in a professional work environment
• Exceptional organizational skills
• Commit to the project time line

Job Type:

Full-time Pay:

$38.00 – $40.00 per hour

Schedule:

8 hour shift

Experience:

Ability to speak and understand

English:

1 year (Preferred) High School Diploma : 1 year (Preferred) using

Versa:

1 year (Preferred) using OnBase system: 1 year (Preferred) Excellent written and oral communication with the public: 1 year (Preferred) Ability to read and interrupt

Florida State Statues:

1 year (Preferred) working with the public in a professional work environment: 3 years (Preferred) working with the public and analyzing complaints : 1 year (Preferred) Ability to

Commute:

Tallahassee, FL 32301 (Preferred)

Work Location:

In person