Compliance Specialist I Position Available In Fulton, Georgia

Compliance Specialist I Atlanta Community Food Bank, Inc – 3.8

East Point, GA Job Details Full-time Estimated:

$40.6K – $47.8K a year 1 hour ago Qualifications ServSafe Customer service Microsoft Office Computer skills Communication skills Entry level Stakeholder management

Full Job Description Who We Are:

The Atlanta Community Food Bank is working to end hunger in our community with the food, people and big ideas needed so that no one worries where their next meal is coming from. Since 1979, we’ve been providing food for a growing network of nonprofit partners – including food pantries, community kitchens, childcare centers, night shelters and senior centers. We currently serve more than 600 partners in 29 counties across metro Atlanta and north Georgia. About the

Role:

The Compliance Specialist I is responsible for maintaining good standing contractual relationships with partners through engagement and collection of service data. They will travel to physically observe activities at a Partner location as well as remotely review systems data and information to ensure ACFB risk management. The individual in this position maintains a professional relationship with Partner Agencies, provides guidance to Partner Agencies to ensure they maintain compliance and quality standards within their facility and provides policy and procedure advice to agencies to ensure compliance with Feeding America, Food Bank and Government regulations. In addition, this role will provide periodic training to partners on compliance requirements for state and federal food programs, and food distribution reporting. The Compliance Specialist I reports to a supervisor within the Compliance team, which is a part of the Network Services and Programs Team.

Where You’ll Work:

Partner Relations /

Network Services and Programs What You’ll Do:

Build and Nurtures Relationships:

Develops and maintains professional relationships with Partner Agencies and ACFB Partner Relations team members. Works with partners to create action plans in response to policies/rules changes and/or infractions. Collaborates with peers and internal resources to help ensure Partners receive the knowledge and information they need to successfully operate.

Perform Customer Risk Management:

Schedules meetings, produces and sends mailings, and develops and maintains data using CRM and other technology tools. Conducts scheduled monitoring visits to partner agencies to observe agency facility conditions, record keeping and distribution activities in compliance with Partner Agency agreement(s). Conduct unscheduled visits to assess compliance complaints and/or assess potential organizational readiness to become an ACFB partner. Creates and documents reports to summarize visit findings and recommendation Maintains a confidential log of all reported incidents of non-compliance, formal complaints, investigations, etc. Maintain accurate agency information systems, assist with data collection and provides reports.

Our Inclusive Hiring Process:

? At the Atlanta Community Food Bank, we are dedicated to building a diverse and inclusive workplace.? We understand that skills can be gained through a variety of experiences – educational, work and lived.? Towards that end, our Inclusive Hiring process is grounded in a skills based hiring approach.? That means, we are looking for resumes that demonstrate key transferrable skills that can be applied to our job roles to support both our mission and culture.??? Key Competencies we look for in All our Food Bankers are:??? Customer Focus? Decision Making? Accountability? The Ability to Navigate Change?

What You’ll Need:

Skills and Experience your resume should demonstrate:? Demonstrated history with effective customer service / engagement skills Strong examples of managing relationships with internal and external stakeholders Demonstrated proficiency with Microsoft Office products History of using computer data systems to track, record and monitor customer data Experience working with diverse populations and/or with community programs preferred Even Better if

You Have:

Demonstrated history in quality, service, regulatory or food safety compliance Food Safety (ServSafe) certification preferred This role may be a fit for you if you: Have a focus for quality and risk management Have excellent verbal and written communication skills Are able to work on a day-to-day basis with limited supervision Are quality and mission focused And You’ll Love this Position if: You are solutions driven and able to think on your feet You are a quick learner and detail oriented Focused on building strong professional relationships with internal and external stakeholders. There may be some

Physical Demands and Travel:

? The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.? Employee is?routinely required to lift 25 lbs.? Expected travel time for this position is up to 50% per year?

Expectation:

? We are committed to providing employees with an environment of mutual respect in which the values of Diversity, Safety, Continuous Improvement, and Hard work are supported and encouraged.? We work diligently to engender fairness, responsibility, trustworthiness and teamwork to advance our mission:? To fight hunger by engaging, educating, and empowering our community.???