Escalaton Analyst Position Available In Fulton, Georgia

LexisNexis Risk Solutions is the essential partner in the assessment of risk. Within our Business Services division, we help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud and Credit Risk mitigation and Customer Data Management. We are a fast-growing division of the RELX Group, and the convergence of many industry-leading solutions are providing LexisNexis Risk with significant opportunity for future growth. You can learn more about LexisNexis Risk at the link below.

https:

//risk.lexisnexis.

com/ About our team:

The team operates as first point of contact/liaison with legal and compliance on all consumer issues.

About the job:

Responsible for researching, processing and resolving consumer complaint’s/disputes. Identify instances of fraud and investigate fraudulent activities. Having knowledge of the FCRA guidelines. Handle all high-level regulatory consumer escalated complaints including Better Business Bureau (BBB), Consumer Financial Protection Bureau (CFPB), Attorney General Offices (AG), and all other regulatory agencies. You’ll be responsible for: Acting as liaison among all internal LexisNexis key stakeholders, initiating disputes and drafting a detailed timeline and response for Compliance approval. Reviews complaints and analyzes if disputes should be handled internally or sent externally to Fair Information Practice (FIP), Credit Bureau, or internal colleagues. Utilizes databases (MBSI, Salesforce) to enter disputes and Personal Identifiable Information (PII) and ensures timely completion of disputes meeting or exceeding the SLA set forth by FCRA. Ability to work in fast-paced environment while having strong written and oral communication skills good interpersonal and organizational skills; ability to prioritize work and to perform multiple tasks simultaneously while adhering to deadlines. Reviews reports for accuracy and correct disclosure making final decision on which reports are sent to consumers. Follows strict guidelines and SOP regarding various disputes.

Qualifications:

2 years’ compliance experience preferred. College degree preferred. Excellent written and oral communication skills. Knowledge of Microsoft Office Suite (Word, PowerPoint, Excel, Project) Organized, detail-minded, with strong analytical skills. Excellent oral and written communication skills Ability to work under pressure and meet deadlines At LexisNexis Risk Solutions, having diverse employees with different perspectives is key to creating innovative new products for our global customers. We have 30 diversity employee networks globally and prioritize inclusive leadership and equitable processes as part of our culture. Our aim is for every employee to be the best version of themselves. We would actively welcome applications from candidates of diverse backgrounds and underrepresented groups. We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our

Applicant Request Support Form:

https://forms.office.com/r/eVgFxjLmAK , or please contact 1-855-833-5120. Please read our Candidate Privacy Policy. At LexisNexis® Risk Solutions, our businesses span multiple industries providing customers with innovative technologies, information-based analytics, decisioning tools and data management services that provide market-specific solutions. Approximately 11,100 employees in offices throughout the world support our brands by serving customers in more than 180 countries. . LexisNexis® Risk Solutions is part of RELX, a global provider of information and analytics for professional and business customers across industries. For more information, please visit www.risk.lexisnexis.com and www.relx.com.