Compliance Analyst Position Available In [Unknown county], Missouri

Our Company We care about helping people. Our purpose is to provide help and inspire confidence in our clients and communities everywhere. Our associates feel a sense of belonging in an inclusive place with an amazing history and a sharp focus on our future. Our connected culture is who we are and how we work together to achieve our strategies, accelerate our transformation, and achieve extraordinary results. It’s an exciting time to be a part of H&R Block! What you’ll do… As an important member of the Legal and Compliance Financial Services team supporting the financial products and services managed by Emerald Financial Services, LLC which is an H&R Block company, you will be able to develop your skills, build your career, and make measurable impact along the way. In this role, you’ll help ensure that the H&R Block-branded financial services and partner bank products are offered and managed in a regulatory compliant manner commiserate with the requirements of consumer protection regulations in the field of deposit and credit products, complaints management, training, etc. Our dynamic company and growing team support Financial Services throughout the company while striving to create new financial tools to help and inspire. Day to day, you’ll… Receive and disseminate for investigation, consumer complaints lodged with the partner bank(s) and/or their regulatory agencies regarding all H&R Block-branded financial services products which include a prepaid card, checking and savings accounts, term loans and tax settlement products and services. Entails managing receipt and distribution of complaints, coordinating the investigation with internal applicable Operations teams, and authoring a formal written response, as requested by the partner bank, and in accordance with the Consumer Complaints Management Program within established timeframes/SLAs Provide support to the FS Compliance Program Manager in complaints program reporting, complaints analysis and timely logging and organization of complaints information Support the FS Compliance Program Manager and the Director, FS Compliance and Risk with review of product collateral, websites, training, agent scripts, etc. regarding product representation accuracy and marketing and advertising of financial products Effectively administrate the review, update and distribution of required annual bank regulatory and new-hire regulatory compliance training for applicable associates Maintain working relationships with and provide compliance support to FS and related counterparts such as the Product group, Fraud Intelligence Unit/Error Resolution Team, Customer Service Organizations, Deposit Ops, Credit Ops, etc Collaborate with and keep Compliance management informed of trends and any significant issues noted during day-to-day activities Assist the FS Compliance Program Manager and the Director, FS Compliance and Risk in reviewing, analyzing, and maintaining working knowledge of existing and pending legislation, statutes and regulations that affects or may potentially affect Financial Services policies, procedures and/or products What you’ll bring to the team…

Education:

Associate’s or Bachelor’s Degree in a related field such as Business, Finance, Audit/Accounting or the equivalent, through a combination of education and related work experience. Education and/or work experience should include topics specific to compliance in the bank or financial services industry. 1-3 years in a related financial institution field with direct bank-product regulatory compliance experience such as conducting compliance monitoring, consumer complaints response, error and dispute resolution, compliance training, marketing review, etc. Strong working knowledge of bank deposit and lending regulations such as EFTA, TISA, UDAAP, TILA, ECOA, FCRA, Prepaid Card rules, Funds Availability, etc. Ability to collect, analyze, and summarize data and to assimilate into a useful format. Excellent interpersonal skills to include oral and professional written communication skills. Ability to handle multiple tasks and projects simultaneously. Proficient at working independently and as a team member and to maintain sensitive and confidential information.

Work/Industry Experience:

Financial institution-industry (i.e. bank, credit union, payments processor, fintech, etc.) regulatory compliance-related experience specific to error resolution and disputes, DDA/Savings, prepaid card products, credit products and non-traditional deposit products. It would be even better if you also had… Active participation in a financial-institution-industry compliance team specific to ensuring a sound compliance management program subject to regulatory agency or bank partner exam, audit, regular program evaluation, etc Certified Regulatory Compliance Manager (CRCM) or other financial institution-industry compliance certification but this is not required Why work for us Since 1955, we have been leaders in tax preparation, financial services, and small business solutions. With 70,000 associates and 9,000 retail tax locations across North America, Australia, Ireland, and India, we have helped millions of clients and countless communities. If you embrace challenges as opportunities, value winning as a team, and seek to make a meaningful difference, join us on our journey. You’ll reap the rewards of helping others along with competitive compensation and benefits to support your health and well-being. Specific benefits may vary based on your role. For detailed eligibility requirements and benefits information, visit blockbenefits.com .

Equal Opportunity Employer :

H&R Block does not tolerate discrimination based on a person’s race, color, religion, ancestry, age, sex/gender (including pregnancy, childbirth, related medical conditions and sex-based stereotypes and transgender status), sexual orientation, gender identity or expression, service in the Armed Forces, national origin, physical or mental disability, genetic information, citizenship status or any other status protected by law. Pay Range Information The pay range for this position is listed below. Local minimum wage laws apply. This information is posted pursuant to local requirements to provide applicants with information about what they might be eligible to receive. Individual pay decisions will depend on job-related factors such as experience, education, skill, performance, and geographic location where work will be performed. Successful candidates may be able to participate in one or more incentive compensation or short-term incentive plans, which could generate additional earnings in accordance with the terms of each plan. Qualifying associates can enroll themselves and/or their eligible dependents in medical and prescription drug coverage; can participate in the H&R Block Retirement Savings Plan (401(k) Plan), the Employee Assistance Program, (virtual) fitness center programs, and the associate discount program; are automatically enrolled in Business Travel Accident Insurance; and receive Associate Tax Prep benefit. Pay Range $62,800.00 – $94,200.00/Yr. Sponsored Job #LI-Remote