Payment Solutions Specialist I Position Available In Leon, Florida

Between $15.00 and
$17.00
Per Hour
DOE (Depends on Experience)
Position range in Tallahassee, FL Metropolitan Statistical Area $18.11 – $21.87 Per hour Payment Solutions Specialist I
League Of Southeastern Credit Unions

Occupation:

Bill and Account Collectors

Location:

Tallahassee, FL – 32311
Positions available: 1
Job #: 12484065

Source:

Employ Florida

Posted:

5/1/2025

Updated:

5/2/2025

Expires:

7/16/2025

Web Site:

Employ Florida
Onsite /

Remote:

Work onsite all of the time

Job Type:

Regular, Full Time (30 Hours or More), Permanent Employment, Day Shift Job Requirements and Properties Help for Job Requirements and Properties. Opens a new window. Job Requirements and Properties Help for Job Requirements and Properties. Opens a new window.
Work Onsite
Full Time Education
High School Diploma or Equivalent Experience
12 Month(s) Schedule
Full Time Job Type
Regular Duration
Permanent Employment Hours
40 Hours Per Week Shift
Day Shift Public Transit
Available
Job Description Help for Job Description. Opens a new window. Job Description Help for Job Description. Opens a new window. The 

LEAGUE OF CREDIT UNIONS & AFFILIATES

 (The League) is looking to hire a full-time Payment Solutions Specialist I for the Payment Solutions team. Are you a go getter who can juggle multiple tasks at once? Do you embrace challenges and quickly find working solutions? If you enjoy providing excellent customer service, building relationships, and have strong telephone etiquette, this position is for you. The League provides a platform for advocacy, collaboration, and innovation, representing 386 credit unions in Alabama, Georgia, Florida, and Virginia and their 31.5 million members, as well as $450.2 billion in assets. The League serves as an advocate through credit union engagement, advocacy impact, Foundation resources, and 

LEVERAGE

 products, and services. Our employees enjoy exceptional benefits, including health, dental, vision, life insurance, long-term disability, flex-spending account, paid time off, volunteer time off, a 401(k)-plan including company matching, 14 paid holidays, professional development dollars, and tuition reimbursement. For the past three years, we were honored to be named one of Alabama’s Best Companies to work for by the Best Companies Group and an “Employer of Choice” in Florida and Georgia in 2023. At The League, our culture, work-life balance, team member engagement, values, and our continuous mission to support credit unions are our top priorities. Payment Solutions is a subcompany under 

LEVERAGE.

 Payment Solutions is committed to delivering debit, credit, chargeback, gift card, rewards, and ATM solutions to credit unions to increase their market footprint, expand their card program, and inspire loyalty in their members. As a Payment Solutions Specialist I you will identify, verify, and correct cardholder MasterCard and Visa account problems for credit unions via our dispute team and credit union services team. You will process fraud and dispute claims via chargebacks, bond claims, file closures, and other recovery rights. Payment Solutions Specialist I monitor all cardholder and credit union inquiries and route all technical questions to appropriate personnel. Payment Solutions Specialist I are tasked with responding to all inquiries from user credit unions within an established time limit and completing the necessary documents on all posting rejects while monitoring the outcome and assuring accurate adjustment of the cardholder accounts are processed: Preparing and sending correspondence to cardholders informing them of the status of their dispute.
Maintaining confidentiality of cardholder account information and assuring that proper security procedures are followed when responding to user credit unions and cardholders.
Responding to incoming telephone calls, assisting credit union personnel and members with general inquiries, and providing accurate routing of inquiries to appropriate department personnel.
Reviewing and completing bookkeeping journals for client credit unions.
Inputting data to establish new cardholder accounts, or inputting proper status on accounts such as closed account, delinquent, bankruptcy, etc.
Accurately posting payments to members’ accounts within designated time limits. What you need to be qualified for this job (see full job description attached): High school diploma or equivalent.
One year of previous experience with VISA/Mastercard credit card operation and exception processing.
One year customer service experience.
Ability to work paperless with Document Imaging Printer.
Proficient in Microsoft Office suite. AS A PAYMENT

SOLUTIONS SPECIALIST I

 you can expect to work onsite 8 a.m. to 5 p.m. Monday through Friday, with an option for occasional overtime. Help for Employer Information. Opens a new window.