Credit and Collections Specialist Position Available In Norfolk, Massachusetts
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Job Description
Credit and Collections Specialist Risus Talent Partners Westwood, MA 02090
Title:
Credit and Collections Specialist Location:
Westwood, MA (On-site) Mission of the Role The Credit and Collections Specialist plays a key role in supporting the financial health of the organization by managing daily accounts receivable operations and driving strategic improvements in collections. Based in Westwood, MA, this role is responsible for accurate posting, reconciliation, and proactive collection efforts. The ideal candidate demonstrates professionalism, strong attention to detail, and a continuous improvement mindset while maintaining confidentiality and building positive relationships with customers and internal teams. Key Duties & Accountabilities Post daily deposits and reconcile accounts receivable with invoicing, cash receipts, and general ledger activity. Manage proactive collections through calls, emails, statements, and letters while evaluating customer payment patterns for appropriate follow-up. Resolve billing and collection issues by communicating directly with customers and collaborating internally to address invoice discrepancies. Prepare management reports, maintain accurate and compliant records, and ensure integrity of data transferred to the general ledger. Stay up to date on relevant laws and regulations, and provide team support during peak periods or staff absences. Qualifications High School diploma or GED required, with experience in B2B collections. Proficient in Microsoft Excel with strong organizational, prioritization, and time management skills. Detail-oriented with high accuracy in financial data, and strong analytical ability to interpret account information. Excellent math, communication, negotiation, and conflict-resolution skills; able to remain calm under pressure. Professional demeanor with solid presentation skills and a collaborative, team-oriented mindset.
Job Type:
Full-time Pay:
$50,000.00 – $60,000.00 per year
Benefits:
401(k) 401(k) matching Dental insurance Health insurance Life insurance Paid sick time Paid time off Vision insurance
Education:
High school or equivalent (Required)
Experience:
B2
B Collections:
2 years (Required) Ability to
Commute:
Westwood, MA 02090 (Required)
Work Location:
In person
