Credit and Collections Specialist Position Available In Davidson, Tennessee

Credit and Collections Specialist Confidential 1898 Elm Tree Drive, Nashville, TN 37210

JOB TITLE:

Credit & Collection Specialist

DEPARTMENT

Finance

SUPERVISOR

Credit Supervisor Headquarters location in Nashville, TN for multi-location wholesale distributor. This role is responsible for all phases of establishing, servicing, and maintaining credit terms in a business-to-business setting.

MAJOR DUTIES AND RESPONSIBILITIES

Maintain accuracy, integrity and completeness of the accounts receivable portfolio by resolving bill disputes, building customer rapport, reconciliation of accounts and collecting past due monies. Monitor and manage the credit release screen of orders on credit hold, ensuring that any order of $5K or more is addressed prior to production and communicating both internally and to customer if order will be delayed due to credit issues. Prepare monthly customers’ statements and weekly activity logs. Make daily decisions on reasonable risk exposure related to customer sales and influence how credit limits are set through review of customer history, industry credit reports, and financials when applicable in a time sensitive environment. Contact all customers on month end aging that have balances past due by collection calls or e-mail when necessary. Document all collection activity in CRM notes database. Research, reconcile and prepare adjustments, write offs to bad debt, and check requests to customers as needed. Initiate credit memo case and forward to appropriate contact when customer dispute is recognized.

QUALIFICATIONS FOR THE JOB

2-year college degree preferred or diploma with equivalent experience. Three to five years of related credit & collection experience in a high volume, fast paced environment. Excellent Computer skills including Microsoft Office Suite, with an emphasis in Excel and Access. A demonstrated commitment to high professional ethical standards and a diverse workplace. Excellent communication skills, open to direction and collaborative work style with commitment to get the job done.

BENEFITS

Medical Insurance including Dental, Vision, and Prescription Drug Plans – Eligible 1st of the month following 30 days of Employment Company Health Savings Account (HSA) contributions and Flexible Spending Account (FSA) options available Paid Time Off 8 Annual Paid Holidays Free Telemedicine & Telehealth Counseling for all employees Employee Assistance Program (EAP) Life and Disability Insurance Plans 401(k) Retirement Plan and Company Contribution

KEY COMPETENCIES

Business Acumen Customer Focused Planning and organizing skills Effective communication Ability to manage and measure work load Credit Process management Proactive Problem SolvingResolve discrepancies Dedicated, conscientious, trustworthy

PHYSICAL REQUIREMENTS

Position works within an office environment.

ABOUT ATHENS

Founded in 1952, Athens Paper is among the largest privately-owned distributors of paper, packaging, and wide-format serving the United States. Athens success throughout the years has been attributed to our “obsession” with our customers and drive for excellence in everything we do. Our company supports employee’s growth through unique opportunities, a team focus, and competitive benefits. Athens Paper is an Equal Employment Opportunity Employer and proud supporter of workplace diversity.

Job Type:

Full-time Pay:

$48,000.00 – $50,000.00 per year

Benefits:

401(k) 401(k) matching Dental insurance Employee assistance program Flexible spending account Health insurance Health savings account Life insurance Paid sick time Paid time off Paid training Parental leave Vision insurance Ability to

Commute:

Nashville, TN 37210 (Required) Ability to

Relocate:

Nashville, TN 37210: Relocate before starting work (Required)

Work Location:

In person