Loan Agent Position Available In Miami-Dade, Florida

Loan Agent Confidencial Miami, FL Job Details Full-time $18.00

• $19.

50 an hour 1 day ago Benefits Paid time off Qualifications Bilingual Serving Spanish Sales Customer service English High school diploma or GED 1 year Communication skills Loan processing Entry level Full Job Description About Us We are a well-established auto title loan company with over 17 years of experience serving communities across South Florida. Our mission is to provide accessible, honest, and reliable financial solutions to individuals by offering secured loans based on vehicle equity. We pride ourselves on operating with integrity, professionalism, and a commitment to exceptional customer service. We are currently seeking a Bilingual Loan Agent to join our dedicated team. This role is ideal for individuals who are motivated, detail-oriented, and customer-focused, with the ability to manage client interactions efficiently in both English and Spanish. Position Summary As a Loan Agent, you will be responsible for guiding clients through the loan application and approval process, managing communications, and ensuring a seamless customer experience. You will play a critical role in the success of the branch by helping clients access the funds they need while maintaining compliance and company standards. Key Responsibilities Provide professional and courteous service to all customers in English and Spanish Assist clients throughout the loan application, renewal, and prequalification process Manage inbound and outbound calls, follow up with leads, and maintain timely communication Support underwriting processes and prepare loan documentation Schedule customer appointments and assist with logistics such as GPS installations Maintain accurate records and data entry within the CRM system Resolve customer concerns and inquiries promptly and professionally Coordinate with internal departments to improve processes and ensure compliance Qualifications Bilingual fluency in Spanish and English

• required 1-2 years of experience in customer service, sales, or a financial services-related role Strong communication and interpersonal skills Ability to multitask, prioritize, and manage time effectively High school diploma or GED
• required Previous experience with CRM platforms and loan processing
• preferred What We Offer Competitive base salary Attractive commission structure based on performance and loan closings Paid Time Off (vacation, sick leave, and discretionary days) Ongoing training and professional development opportunities A collaborative, inclusive, and professional work environment Stability within a reputable and growing organization If you are a reliable, bilingual professional who is eager to grow within the financial services industry and make a meaningful impact, we encourage you to apply today .

We are proud to be an equal opportunity employer and welcome candidates from all backgrounds to join our team.

Job Type:

Full-time Pay:

$18.00

• $19.

50 per hour

Language:

Spanish (Preferred) English (Preferred)

Work Location:

In person