Part Time Loan Servicing Assistant Position Available In Miami-Dade, Florida

Part Time Loan Servicing Assistant Frost Dental Center North Miami Beach, FL Job Details Part-time $19 – $23 an hour 13 hours ago Qualifications Microsoft Word Microsoft Excel Loan processing experience The Mortgage Office Microsoft Office Post-loan customer support Clear language communication Attention to detail Organizational skills Lending Loan processing experience (1-5 years) Communication skills Entry level Interpersonal communication

Full Job Description Key Responsibilities:

The person in this role would be responsible for:

Insurance Tracking & Follow-up:

Monitoring insurance policy expiration dates for all collateral properties. Sending timely renewal notices to borrowers (like the email we drafted). Following up with borrowers and insurance agents to ensure updated Certificates of Insurance (COIs) are received. Verifying that T Capital Group is listed as the mortgagee/loss payee on all policies. Escalating non-compliance cases for force-placed insurance.

Property Tax Monitoring & Verification:

Tracking property tax due dates for all collateral. Verifying that property taxes are paid by the borrower. Alerting management to any delinquent tax payments or potential tax liens. Accessing public records or using relevant software to confirm tax payment status.

Performing Loan Extension Management:

Monitoring upcoming maturity dates for performing loans. Initiating communication with borrowers regarding extension options well in advance. Collecting necessary documentation for loan extension reviews (e.g., updated financials, property status). Coordinating with the loan officers and Julian (you) for extension approvals. Ensuring extension agreements are properly executed and recorded.

Data Management & System Updates:

Accurately updating loan management software (e.g., “The Mortgage Office”) with all insurance, tax, and extension information. Maintaining organized digital files for all related documents. Generating periodic reports on portfolio compliance (insurance/tax) and extension pipeline.

Required Skills & Qualifications:

Strong Organizational Skills:

Essential for tracking multiple deadlines and documents across a large portfolio. Exceptional Attention to

Detail:

Critical for verifying policy details, tax payments, and loan terms.

Excellent Communication Skills:

(Written and Verbal) For clear and professional interaction with borrowers, insurance agents, and internal team members. Proficiency with

Technology:

Experience with loan servicing software (familiarity with “The Mortgage Office” is a big plus, but general aptitude for learning new systems is key). Proficiency in Microsoft Office Suite (Excel for tracking, Word for correspondence). Comfort with email communication and digital file management.

Problem-Solving Abilities:

To address common issues like missing documents or payment discrepancies.

Reliability & Proactiveness:

Someone who can anticipate needs and follow through without constant supervision. Basic Understanding of Real Estate/Lending (Beneficial): Not strictly required, but familiarity with terms like LTV, collateral, lien, etc., would be a strong asset.

Job Type:

Part-time Pay:

$19.00 – $23.00 per hour Expected hours: 10 – 16 per week

Work Location:

In person