Customer Service Representative (Loan Consultant II) Position Available In Cobb, Georgia

Job Description:

At Lendmark Financial Services, we believe the success of ourcompany is specifically attributable to the quality of ouremployees and their commitment to our customers. We value eachcustomer and understand that people want to do business with peoplewho care. That’s one way we differ from our competitors. We areproud of what we as a team have accomplished. We will always strivefor improvement, our motto since day one has been “Success is theonly option.” Lendmark Financial Services offers a comprehensivebenefits package for employees and dependents that includesmedical, dental, vision benefits, paid time off, paid holidays,401(k), life insurance, long-term disability, tuition assistanceand an employee assistance program. We also offer optional benefitssuch as critical care, auto, home and pet insurance as well asother ancillary insurance options.

GENERAL SUMMARY

The role ofLoan Consultant II is to provide exceptional customer experiencewhile providing personal loan solutions. This position focuses onbuilding a customer base through sales, loan extension and merchantreferrals. Role success will be based on creation of customerexperience, generation of business, compliance, attainment ofmonthly goals, and accuracy.

MAJOR DUTIES/RESPONSIBILITIES

Greet,assist and solicit individuals entering the office and calling byphone; receive and process credit and employment verifications, andrecord information obtained. Process payments, distributions, andmake recommendations regarding loan approvals. Approve loans up toestablished lending limits and complete loan closings. Handleaccount activities related to collection accounts, including phonecalls and face to face communications with customers. Preparereports, correspondences, transaction documentation, and record andfile documentation; operate cash drawer, process bank deposits,maintain records and balances and closing of the branch. Activelymarket all branch products and services to individuals. Perform allother duties as assigned by management.

BASIC REQUIREMENTS

HighSchool Diploma or GED from accredited institution 2-4 plus yearsconsumer finance or related experience Cash handling; computerskills; customer service skills Ability to work with minimumsupervision Excellent communication skills Proficient workingknowledge of Microsoft Windows, Excel and Word Applications

PREFERRED/DESIRED QUALIFICATIONS

Associates or Bachelor’s DegreeBilingual, Spanish/English

COMPENSATION

The salary range for thisposition is $20.00 – $24.00 per hour, based on the specificKnowledge, Skills, Abilities and/or Experience of the selectedcandidate. This position is eligible for Quarterly Incentivecompensation based on individual and company performanceguidelines.

WORK ENVIRONMENT

Office Environment If you areinterested in a fast paced, high growth, team oriented and greatculture environment, you’ll enjoy a career with us!