Loan Operations Representative IV – Tax/Liens Position Available In Androscoggin, Maine

Loan Operations Representative IV

• Tax/Liens
  remote type
  Workplace Flexibility
  locations
  Lewiston, Maine
  Greenville, South Carolina
  Mount Laurel, New Jersey
  time type
  Full time
  posted on
  Posted Yesterday
  time left to apply

End Date:

May 9, 2025 (2 days left to apply)
job requisition id
R_1418665

Work Location:

Lewiston, Maine, United States of America

Hours:

40

Pay Details:

$22.50

• $32.

50 USD
TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate’s skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Line of Business:

Personal & Commercial Banking

Job Description:

The Loan Operations Representative IV performs various administrative tasks involved in servicing Loans. The Loan Operations Representative IV will be responsible for, but not limited to: resolving delinquent tax or lien items. This involves researching, compiling data, processing payments, ordering checks, and gathering supporting documentation.

Schedule:

Monday

• Friday, 8 hours between the hours of 7:00am
• 6:00pm
  This role could be either hybrid or remote.

If pursuing the hybrid option, you would work 2-3 days a week at the below office location:
6 Atlantis Way, Lewiston, ME

Depth & Scope:

Performs highly complex or non-routine administrative tasks exercising significant judgment and discretion in the performance of duties usually in support of a single unit or team within Loan Operations
Tasks are performed independently with limited supervision and review; Tasks may include research, processing incoming mail, Customer service and contact, and external agency contact; Provides information and procedural knowledge for less experienced staff
Performs research on suspicious items and reports findings to appropriate resource to help prevent fraudulent activities
Makes entries in general ledger related to paperwork and information processed
Approves and reviews general ledger entries and/or invoices for accuracy and completeness
Provides input and assistance to management in developing and maintaining budget
Identifies, audits, investigates, and rectifies departmental discrepancies
Reviews work and provides information and procedural knowledge to less experienced staff
Provides the primary leadership of a unit or team within Loan Operations including input to performance management, coaching, and guidance to team members
Responds to the most complex inquiries and issues from Customers and internal units; Researches information to provide responses and resolution
Contacts Customers to explain items affecting their accounts
Follows up with branches and other units to resolve discrepancies and Customer issues

Education & Experience:

High school diploma or GED
3+ years related experience
Proven knowledge of Loan Operations policies and procedures as well as related agency regulations
Proven computer literacy and proficiency in common PC applications
Proven attention to detail and the ability to prioritize workload to meet unit objectives
Proven ability to provide guidance to others, clarifying complex policies and procedures and facilitating knowledge-sharing in the work group is required
Excellent interpersonal skills, as well as excellent written and verbal skills
Must possess strong analytical and administrative abilities

Preferred Qualifications:

Strong attention to detail
Excellent time management and organizational skills
Experience using FileNet
Experience using LoanServ (Sagent)
Proficient in

MS Office Physical Requirements:

Never:

0%;

Occasional:

1-33%;

Frequent:

34-66%;

Continuous:

67-100%
Domestic Travel

• Occasional
  International Travel
• Never
  Performing sedentary work
• Continuous
  Performing multiple tasks
• Continuous
  Operating standard office equipment
• Continuous
  Responding quickly to sounds
• Occasional
  Sitting
• Continuous
  Standing
• Occasional
  Walking
• Occasional
  Moving safely in confined spaces
• Occasional
  Lifting/Carrying (under 25 lbs.)
• Occasional
  Lifting/Carrying (over 25 lbs.)
• Never
  Squatting
• Occasional
  Bending
• Occasional
  Kneeling
• Never
  Crawling
• Never
  Climbing
• Never
  Reaching overhead
• Never
  Reaching forward
• Occasional
  Pushing
• Never
  Pulling
• Never
  Twisting
• Never
  Concentrating for long periods of time
• Continuous
  ing common sense to deal with problems involving standardized situations
• Continuous
  Reading, writing and comprehending instructions
• Continuous
  Adding, subtracting, multiplying and dividing
• Continuous
  The above statements are intended to describe the general nature and level of work being performed by people assigned to this job.

They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes.

Who We Are:

TD is one of the world’s leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues. TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you’ve got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we’re here to support you towards your goals. As an organization, we keep growing

• and so will you.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more

Additional Information:

We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.
Colleague Development If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD

• and we’re committed to helping you identify opportunities that support your goals.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.
Interview Process We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.
Accommodation
If you are an applicant with a disability and need accommodations to complete the application process, email the TD Bank US Workplace Accommodations Program at

USWAPTDO

@td.com. Include your full name, best way to reach you, and the accommodation needed to assist you with the application process.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.