Loan Acquisition Specialist Position Available In Wilson, North Carolina
Tallo's Job Summary: The Loan Acquisition Specialist role involves multitasking, exceeding customer expectations, developing connections, managing loan life cycles, and engaging with customers through various channels. The position requires a high school diploma or GED, with preferred experience in sales, collections, or customer service. Bilingual in Spanish is a plus. The job is located on-site with a Monday-Friday schedule, including occasional extended hours.
Job Description
In the Role Effectively multitask and adapt to the dynamic demands of the role, ensuring timely and efficient service Exceed customer expectations through ease, empathy and encouragement, delivering results related to individual and branch goals Develop new connections and maintain ones by engaging customers throughout the loan process and life cycle, presenting tailored solutions based on customer needs Manage the life cycle of loans, including collections activities while maintaining compliance with all relevant laws and regulations Engage with customers and other departments through multiple technological channels, including phone, email, chat and our in-house systems Exhibit passion for achievement, bringing an internal drive to succeed and goal oriented attitude Clearly educate and inform customers on optional insurance products, ensuring customers have a thorough understanding of the loans, terms and their options
Requirements:
High School Diploma or GED Preferred:
Sales, Collections or Customer Service experience Bilingual –
Spanish Location:
On site The schedule for this position is Monday-Friday during standard business hours, with some extended hours during the week as needed which may include Saturday.
