Collector Position Available In Dutchess, New York

Collector Hudson Valley Credit Union paid time off, tuition reimbursement, 401(k) United States, York, Poughkeepsie Jun 10, 2025
Overview Hudson Valley Credit Union is currently recruiting for the position of Collector.

Primary Function:

Collect delinquent consumer. Make appropriate arrangements on delinquent accounts, determine probable reasons for account status. Utilize various techniques, as circumstances indicate, to promptly collect on delinquent accounts. Responsibilities Contact members with a past due loan by phone, email and letters to discuss repayment. Contact charged off members for recovery payments or settlements. Meet assigned monthly contact and promise ratios. Recommend deferred payments, refinance, loan consolidations and other repayment options, as needed. Recommend repossessions and liquidate collateral, when necessary. Skip trace evasive members using outside resources such as credit reports, phone, address and public records. Recommend credit counseling when appropriate. Adhere to all Credit Union policies, procedures, and regulatory agency requirements. Participate in all required and recommended training and development including, but not limited to, Bank Secrecy Act training (BSA) and demonstrate attained knowledge. Participate on Credit Union teams, projects and strategic initiatives when the opportunity arises. Perform additional duties and special projects as assigned. Embrace and apply HVCU’s guiding principles to all activities and responsibilities. This includes the Credit Union’s Mission, Vision, Core Values, Employee and Member Value Propositions, Sales and Service Model, and commitment to Lean Six Sigma practices. Support the Credit Union’s initiatives by demonstrating teamwork and professionalism. Responsible for regular and predictable attendance including punctuality. Qualifications High School Diploma, General Education Development (GED) certificate, or state authorized high school equivalent certificate required
Minimum 1 Year Customer service experience in a financial institution or retail environment experience required
Minimum 6 months Previous collection experience experience preferred Click here to view full job description Why choose HVCU? HVCU cares for our employees, members, and community. We actively seek to create an inclusive workforce by hiring people with diverse perspectives and experiences. We celebrate and embrace what makes each of us different and foster an environment where everyone feels that they belong. In commitment to our diversity, equity, and inclusion mission, we encourage members of historically underrepresented communities to apply, including those who identify as women, minorities, veterans, disabled and LGBTQ+.

Employee Perks:

HVCU University & Academy; Professional Development Training
Student Loan Repayment & Tuition Reimbursement Programs
Medical, Dental, and Vision coverage
401(k) with employer match and non-elective employer contribution
Paid time off (PTO), holidays, and community volunteer time
Life, Short-Term, and Long-Term Disability Insurance
Discounted Loan Rates & Fees Hudson Valley Credit Union is an AA/EEO employer committed to equal opportunity and employee diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, the status of being transgender, national origin, disability, military or veteran status, genetic information, marital or familial status, domestic violence victim status, or any other characteristic protected by law.