Branch Specialist Position Available In Steuben, New York

Job Description:

ServU Credit Union offers a workplace where employees feel valued. In a world of technology and automation, we know that our employees provide the meaningful touchpoints that our membership wants and needs. We are dedicated to the growth and success of our employees. We provide a healthy work-life balance and a supportive work environment.

ServU’s mission statement is “to responsibly serve the financial needs of our membership in a manner than exceeds their expectations.” We are member focused and are proud to serve 17 counties in our local area. We are committed to offering financial services as well as giving back through community events.

ServU provides a comprehensive benefits package including major medical, competitive salaries, 401(K) and generous paid time off. To find out more about ServU, please visit our website at servucu.com.

JOB SUMMARY

Serve as an ambassador between the member and the credit union. This role covers a broad range of activities including, but not limited to, transaction processing, new accounts, loan processing, and customer service. Responsible for following all policies and procedures, while providing a professional, courteous and efficient customer service to our members.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Obtain a thorough working knowledge of all Credit Union products.

Provide coverage on teller line, member services, lending and receptionist deskInteract with members to explain, promote and offer products as appropriateNew membership application, share draft, debit card, and other services as requestedInterview members and gather information for loan applicationsProcess loan check-backsAny other duties as assigned by managementComply with all safety and security policies, practices and procedures. Report any unsafe or suspicious activities to your supervisor.

Community involvement is a requirement of this position as outlined in the ServU Employee HandbookComplies with all federal, state, and organizational policies, procedures, and processes, including (but not limited to) the Bank Secrecy Act (BSA) and Office of Foreign Assets Control (OFAC). Performs related responsibilities as required.

QUALIFICATIONS / REQUIREMENTS

Strong social skills and professional appearanceTeam player with department and other branch staffAbility to handle multiple tasks simultaneouslyExcellent grammar and communication skillsOrganization skills with attention to detailStrong computer skillsTimeliness and attendance are essentialSitting or standing for extended periods of timeAbility to lift up to 25lbsThis job will require training to be completed at other ServU locations, as the Penn Yan office is not yet operational.

The actual compensation will be determined based on experience and other factors determined by law.

ServU FCU is an Affirmative Action Equal Opportunity Employer. We fully encourage minorities, females, Veterans and Individuals with Disabilities to apply for all openings.

Minimum Salary:

18.00

Maximum Salary:

21.85

Salary Unit:

Yearly