International Operations Agent Position Available In Miami-Dade, Florida

International Operations Agent 3.4 3.4 out of 5 stars 2125 NW 86th Avenue, Miami, FL 33122

International Operations Agent Job Type:

Full-Time (On-site)

Location:

Doral, FL Salary Range:

$45,000- $65,000 Annual Salary range Position Summary Radiant Global Logistics is seeking a highly motivated and detail-oriented International Operations Agent to join our expanding team. In this role, you will be the backbone of our international logistics operations, delivering exceptional service while managing the end-to-end coordination of global shipments. This position is fully on-site at our office in Doral, FL. Key Responsibilities As an International Operations Agent , you will be responsible for: Acting as a key point of contact for international logistics operations and ensuring customer satisfaction. Managing all aspects of international shipments from initiation to final delivery (“A to Z”). Providing accurate and timely communication with customers and partners throughout the shipping cycle. Executing AES export filings in ACE, as required. Collaborating with carriers and partners to secure optimal rates, including special or spot quotes. Monitoring and tracking shipments to ensure timely delivery, proactively resolving any delays or discrepancies. Performing detailed audits of vendor charges for accuracy and compliance. Maintaining up-to-date documentation and compliance with export regulations and internal SOPs. Supporting team members and stepping in to assist with workloads as needed.

Qualifications Required:

High School diploma or equivalent. Minimum of 5 years of freight forwarding experience , with both domestic and international experience strongly preferred. Strong understanding of international shipping documentation and compliance procedures. Ability to manage multiple tasks simultaneously and prioritize in a fast-paced environment. Proficient with Microsoft Office Suite (Outlook, Excel, Word, Microsoft 365). Excellent communication and customer service skills, both written and verbal. Strong organizational and time-management abilities with meticulous attention to detail. Ability to work independently and collaboratively in a team setting.

Preferred:

Bachelor’s degree in Logistics, International Business, Supply Chain, or related field. Knowledge or experience in the cruise ship logistics industry. Familiarity with ACE (Automated Commercial Environment) and AES filings. Previous experience contributing to process improvement initiatives. Work Schedule Full time schedule of minimum 8 hours per day with flexibility to complete all required job duties and responsibilities. Work Environment Usually moderate noise level. Climate controlled office environment.

Physical Demands Regular physical demands:

Walk; sit; use hands to handle or feel; use fingers for keyboarding; reach with hands and arms; talk and hear.

Specific vision abilities:

close vision, distance vision, peripheral vision, ability to adjust focus. Featured Benefits This role is eligible for various benefits including: Insurance options for Employees (and their families) include Medical, Dental, Vision, STD & LTD insurance. Health Savings Account with company contributions. Flexible Spending Account. Paid basic life insurance for employees. Employees can enroll in a 401(k) retirement savings plan with employer match of 3.5%.

Sick Pay:

80 hours front-loaded.

Vacation Pay:

80 hours per year and increases based on tenure with the Company.

Paid Holidays:

7 per year. Employee Assistance Program.

Salary Range:

$45,000- $65,000 Annual Salary range •Starting pay for this role will vary based on multiple factors, including but not limited to an individual’s education, work experience, skills, and job-related knowledge. Pay ranges may be modified in the future. Other compensation includes, but is not limited to, bonuses, commissions, or stock options. About Radiant Launched in 2006, Radiant Global Logistics is a publicly traded, third party logistics company providing technology-enabled global transportation and value added logistics solutions primarily to customers based in the United States and Canada. Through its comprehensive service offering, Radiant provides domestic and international freight forwarding along with truck and rail brokerage services to a diversified account base including manufacturers, distributors and retailers which it supports from an extensive network of Radiant and agent-owned offices throughout North America and other key markets around the world. Radiant’s value-added logistics services include warehouse and distribution, customs brokerage, order fulfillment, inventory management and technology services. Radiant’s network brands and associated strategic operating partners have storied legacies embodying decades of experience and service in the transportation and logistics industry and include Airgroup, Adcom Worldwide, Distribution By Air, SBA Global Logistic Services, as well as the Radiant Brand itself. In all, It’s the Network that Delivers!® Radiant is an Equal Employment Opportunity (EEO) employer. It is the policy of the Company to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.