Air Export Gateway Manager Position Available In Fulton, Georgia

Air Export Gateway Manager Transgroup Express, LLC – 3.1 Atlanta, GA Job Details Full-time $80,000 – $100,000 a year 9 hours ago Benefits Health savings account Disability insurance Health insurance Dental insurance 401(k) Tuition reimbursement Paid time off Employee assistance program Vision insurance Life insurance Qualifications Microsoft Word Microsoft Excel Customer service Logistics Microsoft Office 3 years Bachelor’s degree Supply chain management Organizational skills Logistics Freight Phone etiquette Senior level Supply Chain Management Full Job Description Scan Global Logistics is a leading freight forwarding company, specializing in providing comprehensive logistics solutions to clients across various industries. At the core of our DNA is a ‘can-do-attitude’ and the willingness to always walk the extra mile to find the right logistic solution whether by road, rail, ocean, air or any other modes of transportation. Our culture is based on our four virtues: respect, integrity, entrepreneurship, and fun. This is a direct hire, full time, on-site position based in Atlanta, GA .

Position Overview:

SGL is seeking a skilled Air Export Gateway Manager to oversee and manage our air export gateway operations in Atlanta. The ideal candidate should possess the knowledge of international shipping regulations, excellent organizational skills, and the ability to lead the team effectively. The Air Export Gateway Manager will be responsible for coordinating air freight shipments, ensuring compliance with customs regulations, and delivering exceptional service to our clients.

Job Responsibilities:

Lead and supervise the air export team, ensuring smooth and efficient export processes from A-Z including booking, tracing shipment from pick-up to delivery, AES filing, ensuring export compliance, and coordinating shipments with origin, airline carriers, and truckers. Ensure all air export shipments comply with international regulations. Prepare accurate shipping documentation, including commercial invoices, packing lists, and export declarations, utilizing Air Export Gateway tools. In-depth understanding of the Air Export process and gateway. Provide excellent customer service by addressing client inquiries, resolving issues, and keeping clients informed about the status of their shipments. Coordinate with airlines and freight forwarders to secure space for export shipments and negotiate competitive rates. Engage in in-depth communications with overseas agents, airline representatives, freight forwarders, local pickup and delivery companies, and other relevant stakeholders. Ensure timely responses to emails and requests. Stay updated with customs regulations and ensure all export shipments adhere to customs requirements and documentation standards. Ensure compliance with Standard Operating Procedures (SOP) and tariffs. Manage accurate and timely billing for all air export shipments, ensuring financial transactions are processed efficiently. Identify areas for process improvement and implement best practices to enhance operational efficiency and customer satisfaction. Train, mentor, and develop team members, providing guidance and support as needed. Ensure the team is well-trained and motivated to achieve departmental goals. Efficiently resolve issues within Air Export Gateway systems, ensuring seamless operations and client satisfaction. Escalate complex problems when necessary. Perform any other duties assigned by the Management, contributing to the overall success of the department and the company.

Required Skills/Abilities:

Bachelor’s degree in Logistics, Supply Chain Management, or a related field preferred Minimum 3 years of experience in air export operations and gateway is required Previous experience in air freight logistics and distribution is essential Customer service oriented Experience in handling bonded freight and cargo shipments Ability to approach challenges with a proactive problem-solving mindset Strong attention to detail to ensure accuracy in documentation and processes Ability to listen attentively to client needs and concerns Polite and professional phone manners when dealing with clients and stakeholders Proficiency in Microsoft Office Suite, particularly MS Word and MS Excel Knowledge of state, federal, and international applicable laws and regulations as they relate to primary services provided (i.e., customs, security, other import and export government agencies)

Physical Requirements:

Prolonged periods sitting at a desk and working on a computer. Must be able to lift 15 pounds at times.

Work authorization/security clearance requirements:

Must be eligible to work in the United States Must pass TSA eligibility screening

Job Type :

Full-time Pay :

$80,000 to $100,000

Annually Schedule:

8-hour shift (Monday to Friday)

Work Location :

On site

Benefits:

401(k) Health Insurance Dental insurance Vision Insurance Employee assistance program Health Savings Account (HSA) Life insurance Short Term Disability Insurance Long Term Disability Insurance Paid Time Off Tuition Reimbursement