Financial Aid Operations Specialist Position Available In Hillsborough, Florida

Financial Aid Operations Specialist
University of Tampa, United States
about 10 hours ago

Location:

Tampa, FLORIDA

Job Type:

FullTime
If you are a current University of Tampa student, please search for and to student jobs here via Workday. Job applications for current students will not be considered if submitted through the external career center.
Position Details
The Financial Aid office at The University of Tampa has an opening for a Financial Aid Operations Specialist. This position reports to the Associate Director, Financial Aid.
This position is designated as an essential employee and may be required to report to work as scheduled when University offices are closed due to severe weather or other conditions.
Responsibilities
Monitors and performs routine operations on behalf of the financial aid office:

• Track, scan and upload incoming financial aid documents into the document imaging system.
• Develop and maintain communication plan and all outgoing communications on behalf of the financial aid office.
• Run computer processes and queries to update student records in multiple university software systems.
• Preserve integrity of student financial aid records.
• Assist customers with financial aid inquiries.
• Maintain paper supplies inventory.
• Review and maintain financial aid pages of the University website.
• Oversee annual review and updates of office Policy and Procedure manual.
• Coordinate maintenance, repair and replacement of office equipment, including printers and copiers.
• Provide backup to Staff Assistant and Assistant Director positions as needed.
• Interface with other departments to ensure proper flow of student information.
• Assist with other miscellaneous assigned duties that arise.
• Contribute to a work environment that encourages knowledge of, respect for, and development of skills to engage with those of all cultures and backgrounds.
  Requirements
• HS diploma required, AA preferred.
• Two (2) years data processing experience, preferably in an academic setting or Financial Aid Office.
• Knowledge of or the ability to quickly learn The University of Tampa student information systems, including Workday, Hyland OnBase, Blackbaud Award Management, and others.
• Data processing, data center experience.
• Problem-solving skills.
• Experience with MS Office suite.
• Excellent written, oral, interpersonal, and customer service skills required.
• Ability to work independently and multi-task.
• Attention to detail and organizational skills needed as well as the ability to establish priorities and manage time wisely.
• Willingness to embrace new technologies and innovative organizational practices.

Required Attachments
Please be sure to attach all required documents listed below in the attachment box at the bottom of the “My Experience” page of the application before continuing through the application.
1. Cover letter
2. Resume
Work Schedule
Monday-Friday, 8:30 a.m. to 5:00 p.m.

Summer:

Monday-Thursday, 8:00 a.m. to 5:30 p.m.
Occasional evenings and weekends may be required.
The University of Tampa offers great benefits to include:

• FREE Tuition
• Generous paid leave
• Wellness initiatives
• 100% Employer-Funded Health Reimbursement Account
• 100% Employer-Paid Short & Long Term Disability Insurance
• 100% Employer-Funded Employee Assistance Program
• Discounted On-Campus Dining Meal Plans
• FREE On-Campus Parking
• FREE Access to Campus Amenities (pool, library, campus events and more)
• Fitness Center
• Pet Insurance
• Flexible Spending Accounts
• And more!

Submission Guidelines
To receive full consideration for employment with The University of Tampa, please be sure to submit/upload required documents for this position at time of application submission. Required documents should be submitted in the attachment box at the bottom of the “My Experience” page of the application before continuing through the application.
ground Check Requirements
Finalists may be required to submit to a criminal background check. Some positions may also require a motor vehicle report and/or a credit report.
Additional Information
This description is intended to be generic in nature. It is not to determine specific duties and responsibilities for any particular position. Essential functions and overtime eligibility may vary based on the specific task assigned to the position.