Financial Aid Specialist Position Available In Palm Beach, Florida

Join our team! What We Offer At Palm Beach State College, you will discover a place where ideas come to life and the heartbeat of a county begins. By joining us, you will be exposed to professionals from across the U.S. and abroad who are the strivers, reinventors, explorers, and influencers dedicated to developing talent that fills the most needed workforce roles. As the Panthers, we embrace a community of belonging, caring, and connection for our students and employees. We seek creative individuals to help PBSC fulfill its mission of inspiring hope, advancing skills, and transforming lives. About this role Responsible for assisting prospective and continuing students with all financial aid functions. Provides guidance on required documentation for students seeking a financial aid appeal. Updates students with results of changes made on student and families income status, dependency override, satisfactory academic progress or other special conditions that may arise. Must be able to work evenings, weekends, and possibly during holidays. Must be able to travel to any of the other campuses. What a day of a Financial Aid Specialist looks like: Assists students with issues utilizing a variety of formats such as in person, phone, email, and online chat. Reviews financial aid documents for students selected for verification to ensure completeness and accuracy. Processes and logs received documents in the system. Updates multiple required fields in Financial Aid systems to identify file as ready to be verified, packaged and subsequently disbursed. Gather routine oral information from, or make oral requests of, other administrative, maintenance or clerical employees and outside vendors, customers, or the public. Liaison among departments, functions or groups, within the College. Communicate information to appropriate personnel. Welcomes and assists persons who come into the department. Assists students and personnel with operating office equipment such as personal computers, printers, copying machines, and software programs, providing training when necessary. Performs other job-related duties as assigned. We’d love to hear from you if you have the following:

Education and Experience:

High school diploma or GED with additional training related to the position One year of related experience

Knowledge of:

Microsoft Office Professional or similar application Family Educational Rights and Privacy Act (FERPA) within 30 days of employment Skilled in: Attention to detail while maintaining effective time and task management Ability to: Interact in a positive manner with diverse populations and varying education levels of students, faculty, staff, and the public Organize and prioritize multiple, competing priorities to maximize personal and team effectiveness Effectively communicate verbally and in writing on a regular basis with internal and external customers, build relationships, manage customer expectations and take responsibility for a high level of service

Licenses, Registration, Certifications, or Special Requirements:

Regular physical attendance required Must not be debarred from Title IV Programs, and not in default on Title IV student loans Some periods throughout the year will require extended work hours including nights, weekends, and college closures Preferred, but not a must:

Education and Experience:

Associate degree

Work Environment and Physical Demand:

Reach and grasp objects Stoop, bend, kneel, crouch, or crawl Use of video display terminal Use of manual dexterity and fine motor skills Communicate information orally and in writing Receive and understand information through oral and written communication Proofread and check documents for accuracy Work a fluctuating work schedule This job description is intended to be generic in nature and describe the essential functions of the job. It is not an exhaustive list of all duties and responsibilities. The essential duties, functions and responsibilities, and overtime eligibility may vary based on the specific tasks assigned to the position. Certain servicemembers and veterans, and the spouses and family members of such servicemembers and veterans, receive preference and priority. Certain servicemembers may be eligible to receive waivers for postsecondary educational requirements, in the employment by the state and its political subdivisions and are encouraged to apply for the positions being filled. The minimum base pay for this position starts at $17.47 hourly; however, the offer may vary based on the candidate’s education and experience. Wait, there is more!

Culture:

Be part of an inclusive, Panther First environment where every role has a purpose, and employees have a sense of belonging.

Education Benefits:

Tuition fee waiver at PBSC, tuition reimbursement, degree recognition award, educational leave, and more. Public Service Loan Forgiveness institution.

Health and Wellness:

Medical, dental, vision, disability, life insurance, parental leave, and more.

Generous Time Off:

Vacation, sick leave, holidays, and spring and winter breaks offering additional paid time off.

Panther Perks:

Potential remote or hybrid opportunities, wellness programs, and apps related to stress management, nutrition, meditation, and more.

Professional Development:

Leadership programs, professional learning workshops, and more.

Retirement Investments:

State retirement plan options and voluntary 403(b) and 457 plans.

READY TO APPLY?

Here’s your application preparation! Please review the following information to apply for a position at

Palm Beach State College:

Carefully review the minimum qualifications advertised for the available position, as only applicants meeting the minimum requirements will be considered. Background Check/ Drug Screen may be required based on the specific requirements of the position for which the application is being submitted. Employment is contingent upon passing a drug test and completing a criminal background investigation. An essential goal of the Office of Human Resources is to respond to all applicants once a selection is made. Please take notice of the position closing date advertised. Whenever positions are filled, the Office of Human Resources responds to all applicants who have submitted applications. The College conducts its employment activity within the State of Florida except for occasional brief and temporary pre-approved periods related to college travel. Application Deadline This position will close on June 1, 2025 at 11:59pm About the College Palm Beach State College, Florida’s first public community college was founded in 1933 and has grown to become the largest institution of higher education in Palm Beach County. Currently serving a richly diverse student population of 49,000 annually, the College offers classes at five locations and offers bachelor’s and associate degrees, professional certificates and workforce development programs. With more than 1,200 full-time employees, Palm Beach State College offers a highly attractive benefits package including health insurance, a retirement program, tuition assistance and paid time off. An Equal Access/Equal Opportunity/Veteran Preference/ADA Employer In accordance with The Florida Open Records and Public Meeting Laws (286.011), also known as “the Sunshine Laws,” all correspondence received from applicants for any position with the College is a matter of public record. Palm Beach State College is an equal access, equal opportunity institution. The College complies with all state and federal laws granting rights to applicants for employment or admission to the College. The College prohibits unlawful discrimination on the basis of race, color, creed, ethnicity, national origin, gender, sexual orientation, age, religion, marital status, veteran status, disability or pregnancy in any of its employment or educational programs or activities. Applicants who believe they have been discriminated against in the employment process should contact the Assistant Director of Human Resources/Equity Officer or Executive Director of Human Resources, at (561) 868-3114 or 4200 Congress Avenue, Lake Worth, FL 33461. Written complaints need to be filed within 180 days from the closing date of the position for which the applicant applied. Claims will be investigated and a timely response provided. The College prohibits the retaliation against any applicant who utilizes the complaint procedure. Accommodations Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Please contact the Office of Human Resources at (561) 868-3114 for assistance.