Enrollment Assistant Position Available In Caddo, Louisiana

Between $19k and
$23k
Per Year Enrollment Assistant
Southern University at Shreveport

Location:

Shreveport, LA

• 71129
  Positions available: 1
  Job #: jo_1877826558

Source:

Southern University at Shreveport

Posted:

4/8/2025

Web Site:

www.susla.edu

Job Type:

Part Time (Less than 30 Hours) Job Requirements and Properties Help for Job Requirements and Properties. Opens a new window. Job Requirements and Properties Help for Job Requirements and Properties. Opens a new window. Job Description Help for Job Description. Opens a new window. Job Description Help for Job Description. Opens a new window.

POSITION SUMMARY

Reporting to the Director of Financial Aid, the Enrollment Assistant

• Financial Aid provides customer service and support for a variety of functions within the financial aid office at Southern University at Shreveport, Louisiana (SUSLA). The Enrollment Assistant
• Financial Aid will serve as the first point of contact for the financial aid office. The candidate will be responsible for responding to questions and providing accurate information in a timely manner. The candidate must demonstrate integrity, ethical behavior, and a high level of confidentiality. The Enrollment Assistant
• Financial Aid is a part-time position.

The candidate must demonstrate the ability to focus on a variety of tasks, must be organized, be able to set priorities, manage multiple projects, and meet deadlines.

PRIMARY RESPONSIBLITIES

• Advise students on the financial aid process by providing current information using exemplary customer service through phone, email, Banners system and in person.
• Responding to all inquiries with 24 hours
• Professionally greet all visitors and provide general assistance information to students inquiring about admissions, financial aid, and registration.
• Answer, make, and follow-up to all telephone calls.
• Complete institutional forms, including but not limited to Purchase Requisitions, Travel Requests, etc., as required
• Retrieve and distribute mail.
• Perform other duties as requested by the Director of Financial Aid and Scholarships
• Other duties as assigned.

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REQUIRED EDUCATION AND EXPERIENCE

• High school graduate or equivalent.
• Minimum of one year of relevant work experience.
• Computer and data entry skills required.
• Excellent customer service and interpersonal skills.
• Ability to work individually and in a team environment.
• Must be dependable.
• Ability to work with diverse groups.
• Organizational and time management skills desired.
• Knowledge of Microsoft Office, Internet, Banner software or the ability to learn.

PREFERRED QUALIFICATIONS

• Two years of office experience in a higher education
• Specific knowledge or experience in postsecondary educational assistance processes such as financial aid, registration, and admissions

COMPENSATION

$18,720.00

• $23,400.

00 per year

TYPE:

Part-time

APPLICATION DEADLINE

Review of applications begins May 1st, 2025 and continues until position is filled.

• The application can be filled out online at SUSLA’s Application for Employment
• Please attach cover letter, resume, transcript(s), and three references to application.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the duties.
• Criminal background check and reference verification is required.

Southern University at Shreveport, an institution within the Southern University and A & M System, seeks to provide quality education for its students, while being committed to the total community. This institution prepares students for careers in technical and occupational
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