Financial AId Call Representatives Position Available In Knox, Tennessee
Tallo's Job Summary: RemX is currently seeking Financial Aid Call Representatives in Knoxville, TN, with a pay rate of $18.77/hr. This contract position, lasting until August, may lead to permanent opportunities based on performance and attendance. Candidates must possess strong computer navigation and customer service skills, along with the ability to learn complex concepts. Responsibilities include data entry, handling inbound/outbound calls for school clients, and maintaining department standards. Successful candidates will have a high level of knowledge of the financial aid process and loan phases.
Job Description
Financial AId Call Representatives
Knoxville, TN Description Start Date:
5/19/2025
Pay Rate:
$18.77/hr Contract till August. Possible permanent opportunities based on business needs, performance and attendance. Must have good computer navigation skills, customer service, grammar/communication skills and aptitude to learn complex concepts. RemX seeking Customer Service Representatives dealing with colleges and universities regarding Financial Aid. Responsible for the security of workstation and work area in regards to the confidentiality of the data and the systems Type data into required systems with both speed and accuracy.
Handle inbound and/or outbound phone calls on behalf of school client’s offices
Assist other areas of company as needed and maintain standards as assigned
Ability to work independently on tasks such as manual calls, completing return mail, skip tasks, and adding reference information to accounts while meeting completion timelines set per department.
Maintain department standards and achieve goals
High-level of knowledge of the financial aid process and all loan phases, from pre-loan thru pay-off, including the ability to answer loan status questions.
Provide feedback to department and company.
Overview Base Pay:
18.77 per
HOUR Other Pay:
Job Number:
1247654
Employee Type:
Manage Others:
Not Specified Travel:
Not Specified Paid Relocation:
Not Specified
