Accounting Support 4 Position Available In Hillsborough, Florida

Accounting Support 4
Tampa, Florida
Customer Service & Support
Regular Full-Time
17965
Job Description
Company Overview At Enlyte, we combine innovative technology, clinical expertise, and human compassion to help people recover after workplace injuries or auto accidents. We support their journey back to health and wellness through our industry-leading solutions and services. Whether you’re supporting a Fortune 500 client or a local business, developing cutting-edge technology, or providing clinical services you’ll work alongside dedicated professionals who share your commitment to excellence and make a meaningful impact. Join us in fueling our mission to protect dreams and restore lives, while building your career in an environment that values collaboration, innovation, and personal growth. Be part of a team that makes a real difference. Job Description Full time, remote position. Must be located in Tampa, FL for occasional onsite meetings

Compensation:

 $22.50 per hour

Perks:

Full and comprehensive benefits program, 24 days of paid vacation/holidays in your first year plus sick days, home office equipment including laptop and desktop monitor, Employee Assistance and Referral Program. Focused on accounting tasks, specifically working in and out of the company’s accounting system to process financial adjustments.
Understanding accounting concepts like credit balances, debits, and how to read financial transactions with a focus on determining whether an account needs an adjustment or a refund. Receives customer and internal partner requests and works independently and/or collaborates with other teams to service these requests, follow-up or escalate appropriately.
Prepares/retrieves documentation related to customer account, product, and service inquiries/issues.

Core Functions Breakdown:

Financial Management

• Manage and reconcile receivables
  Track payment statuses
  Process necessary adjustments
  Handle refund requests
  Ensure accurate cash posting and reconciliation Client Interaction
• Provide timely claim status updates
  Handle client inquiries professionally
  Meet established SLA requirements
  Maintain effective communication with stakeholders System & Process Management
• Proficient use of:
  ECHO Payment System
  Zelis Payment System
  Other required applications
  Follow standardized procedures
  Use appropriate templates
  Meet performance metrics Problem Resolution
• Identify and resolve cash posting issues
  Coordinate with Cash Team
  Follow proper escalation procedures problem-solving skills Success Metrics
• Meeting SLA requirements
  Achieving performance standards
  Maintaining accuracy in reconciliation
  Timely response to client inquiries
  Proper execution of procedures

Essential Skills:

Technical

• System navigation
  Process knowledge
  Attention to detail Soft Skills
• Communication
  Problem-solving
  Client service orientation
  Accuracy and precision

Qualifications Minimum Education:

High School diploma or equivalent

Required Skills and Experience:

4 years of experience with Worker Comp Industry A/R and Collections exprience Strong Computer skills (i.e. MS Office, MS Excel, office equipment)
Good organizational skills and ability to meet designated deadlines and productivity standards
Past experience in office setting a plus

Desired Skills and Experience:

Ability to multi-task, work in a fast paced environment with daily productions, goals and quality standards
Ability to work well with all levels of staff in a courteous, professional manner
Understanding of workers’ compensation guidelines is a plus
Intermediate to Advance Microsoft Office

• Word, Excel, Outlook
  Ability to learn and adapt to internal software programs Benefits