Lead Analyst, Finance Services Position Available In Nassau, New York

Lead Analyst, Finance Services

Location:

Hicksville, NY, US, 11801

Division:

Customer Controls and Compliance

Job Type:

Full Time

Requisition Number:

67275

Department:

Job Function:

Finance and Risk
About us Superpowered. Meaningful work. Human impact. A story we’re proud to tell. This is what matters to us at National Grid. In a world of complexity and unanswered questions, there is one thing we’re certain about: the power of our people. Join us in our goal to deliver 100% fossil-free heat to our customers by 2050! National Grid is hiring a Lead Analyst for our Finance Services Group in Hicksville, NY This is a Hybrid Role – Must live within a commutable distance to our locations Job Purpose Taking lead role in leading Supplier Services, a team responsible for working with energy service companies (ESCOs), brokers, consultants, regulatory personnel, and other parties associated with the Competitive Energy Markets industry. Key Accountabilities Assisting manager with keeping team on track, providing feedback on status of team.
Helping to organize team’s project load.
Leading complex projects, inquiries, etc.
Training team members.
Ensuring metrics are accurate and timely.
Aiding in influencing regulatory changes and, while helping team to prepare for such changes.
Working with the director of the Complex Billing Function for urgent issues.
Challenging existing ways of working and continuously seek ways to improve processes.

Qualifications Knowledge and Experience Requirements:

At least seven years of experience, preferably in the Retail Choice and/or Utility industries.
In-depth knowledge of billing practices preferred.
Knowledge of National Grid’s business operations, company policies and practices.
Knowledge of division policies, processes, and fields of work.
Proven project leadership.

Capability Requirements:

Influence:

Helps shape direction with stakeholders and lead team members.

Project Management:

Leads projects and helps to organize team’s project portfolio

In-Depth Analytical Thinking:

Analyzes and interprets operational procedures, activities, and pertinent business documents; and identifies root causes to problems.

Customer Orientation:

Takes personal responsibility for correcting problems promptly and communicates customer expectations to monitor delivery and satisfaction.
Attention to

Detail:

Reviews accuracy of own work and checks that all items are completed.

Information Seeking:

Establishes facts by digging deeper, asking probing questions, and challenging initial responses from different sources.