Mortgage Lender Position Available In Benton, Arkansas

This job was posted by https://www.arjoblink.arkansas.gov : For moreinformation, please see: https://www.arjoblink.arkansas.gov/jobs/4462432Under the supervision and guidance of the assigned manager. The MortgageLender is responsible for advising an array of products for real estateloans for one to four-family homes for customers. As the decision-makingresource for the customer, the incumbent provides professional guidanceto customers in their search for financing. Detailed knowledge of themany products offered is critical to allow proper evaluation of all loanprospects. The Mortgage Lender should maximize revenue generation byutilizing all cross-selling opportunities. Finally, the incumbent mustprotect the banks loan assets by providing continual supervision for theloans under their accountability. Incumbents assigned to this MortgageLender role will be those on a guarantee or those who do not earn morethan half of their total compensation in the form of commissionsoutlined by the Department of Labor.

We seek candidates who embrace diversity, equity, and inclusion in aworkplace where everyone feels valued and inspired.•What You Will Do at

Arvest:

•(Other duties may be assigned.)Develop referral sources to achieve and maintain an ongoing loanpipeline.

Identify the customer needs and advise the client of their home loanoptions. Recommend differing products based on customers’ needs andcircumstances. Detailed knowledge of many products offered is criticalto allow proper evaluation of all loan prospects. Know and follow theArvest lending policy.

Build customer relationships by actively listening to customers todiscover clues that might reveal referral opportunities.

Resolve all customer complaints personally or refer them to the properarea. Forward a copy of all written complaints to the manager.

Correspond with applicants, creditors, and third parties such as TitleCompany, Real Estate Agents, Insurance Agents, etc. Communicateall-important information and all changes to Arvest Mortgage.

Prepare, present, or participate in seminars or informationpresentations for realtors, builders, etc. Become active in areacommunity programs.

Stay current on all changes within the financial products industry andmaintain a thorough knowledge of bank operations, credit and lendingpolicies and procedures, and accounting and finance.

Understand and comply with bank policy, laws, regulations, and thebank’s BSA/AML Program, as applicable to your job duties. This includesbut is not limited to complete compliance training and adhering tointernal procedures and controls; reporting any known violations ofcompliance policy, laws, or regulations; and report any suspiciouscustomer and/or account activity.•

Supervisory Responsibilities:

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