Manager, Express Mortgage Position Available In Brevard, Florida

Manager, Express Mortgage Space Coast Credit Union

• 3.2 Melbourne, FL Job Details Full-time $93,506.79
• $102,058.

38 a year 2 days ago Benefits Health savings account Disability insurance Health insurance Dental insurance Tuition reimbursement Paid time off Employee assistance program Vision insurance Opportunities for advancement Life insurance Qualifications Management Bachelor’s degree Senior level Leadership 2 years Employee evaluation Full Job Description Space Coast Credit Union (SCCU), the 3rd largest state charted credit union in Florida, is looking for a Full Time Manager, Express Mortgages to join our ONESCCU team at our Melbourne Headquarters or Miramar Operations Center location. SCCU has been in business for over 70 years, has over 8 billion dollars in assets and

WE ARE GROWING!

Our Members are our top priority and we stand behind our

Brand Promise:

Honest People, Trusted Products, Time Valued. We offer a rich benefits package and career advancement opportunities.

SCCU Team Member Benefits:

ONESCCU annual bonus available! Medical, Dental & Vision Insurance HSA (Health Savings Account) with SCCU matching contribution SCCU Paid Long Term and Short Term Disability coverage SCCU Paid Term Life Insurance Employee Assistance Program (EAP) Paid Time Off 401(K) Pre-Tax Savings Plan with SCCU match

• 100% of the first 5% of employee contributions Tuition Reimbursement Program Hybrid Work Schedule with 2 days in the Office required SCCU Team Member financial discounts & perks (save money every month!): Loan Discounts
• Mortgage, 2nd Mortgage, Auto, Motorcycle, Boat etc. / GAP coverage at half price Fixed low rate credit card
• 5.99%, if approved FREE Identify Theft Protection! No fee SCCU accounts Manager, Express Mortgages Salary Range $93,506.79
• $102,058.

38 Manager, Express Services Duties and Responsibilities Manages the tactical operations of the Express Mortgages area functions by collaborating with the Vice President of Consumer Sales to set goals, strategies and action plans that create a competitive advantage and align with the organization’s mission and long-term vision. Manages the daily operations of the Outside Mortgage Representatives including budget, marketing request, service delivery, lead management, resource capacity and compliance. Responsible for meeting production, quality and service level goals for the Express Mortgages operations. Provides regular reporting, updates and analysis on key performance indicators such as service level, lead conversion, pull-through, production, and member survey ratings. Manages all human resource related activities for direct reports including; maintaining accurate job descriptions, recruiting, hiring, training, employee development and performance evaluation. Provides recommendations and assists with the development, implementation, management and evaluation of mortgage products. Implements tactics to build partnerships with real estate agents and home builders throughout the entire Credit Union footprint. Evaluates processes, procedures and systems for compliance, efficiency and effectiveness. Recommends and implements process, procedure and system changes as needed. Manages pipeline to ensure the efficient flow of loans in process, identifies bottlenecks and/or potential service escalations and aides in consistently meeting expected service levels. Remains current in all aspects of mortgage lending trends and compliance. Additional training and certifications will be completed as required. Maintains knowledge of policies and procedures to ensure they are accurately documented and disseminated to appropriate Credit Union staff. Assists in the preparation of annual budget for department. Assists with internal/external audits, response to findings and recommending appropriate changes to processes and procedures after cost/benefit analysis. Serves as an escalation point and resolves complex member problems by obtaining information, researching records, following up on details, and reporting the results to the inquiring party in order to develop and sustain member loyalty. Manager, Express Mortgages Minimum Requirements 5-8 years of mortgage experience is required and 2 years of management or leadership experience is required. Bachelor degree in related field or equivalent experience required. Mortgage designation may be considered towards the education requirement. Must have the ability to obtain NMLS licensing/registration within the first eight weeks of employment. The NMLS license/registration is required for this position. Hours Must be available Monday

• Friday 8:00am
• 7:00pm.

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.