Director of Patient Access and Revenue Cycle Position Available In Ascension, Louisiana

Director of Patient Access and Revenue Cycle RISE Community Hospital Prairieville, LA Job Details Full-time Estimated:

$39K – $48.5K a year 9 hours ago Benefits Health insurance 401(k) Paid time off Vision insurance 401(k) matching Qualifications Customer service Hospital revenue cycle management EMR/EHR Computer skills Senior level

Full Job Description Summary:

The function of the Patient Admissions and Revenue Cycle Director is to provide leadership, communication, and training to the registration team. Provides continuity during the initial and ongoing training of employees who have responsibility for registering patients accurately as well as following established policy and procedures. Works cooperatively with all staff.

Qualifications:

Education:

College Degree Licenses/Certification:

Experience with GoRev and EPower Doc systems a plus

Experience:

5 plus years registration experience with emphasis on patient contact and accuracy, or relevant medical customer service experience will be considered, and billing/insurance/authorization experience is a plus.

Essential Functions:

A:

Job Specific

• Be able to handle, recruit, oversee, train, and supervise all patient intakes and inquiries.
• Prepare, conduct, and follow up to ensure understanding of all new hire training and on-going industry and functional job skill training for all registration staff.
• Create, train, supervise, and implement procedures and interactions with patients that provide a high level of Customer Service so that all patients feel extra special and well cared for by all our staff from the time they walk in the door until the time they leave.
• Create registration schedule & ensure 24/7 on call support in case of call ins, back-up for other facilities.
• Attends monthly leadership meetings.
• Attends required facility leadership meetings.
• Attends Governing Board meetings as required.
• Responsible for PAR ordering and tracking office supply list for facility
• Proficient Computer knowledge and skill
• Maintain Efficiency of Records for the facility
• Conducts new hire interviews.
• Develops, implements, and maintains revenue-generating strategies related to admissions and patient capacity
• Determines and implements admissions best-practices, develops and revises admission and discharge processes, and oversees admissions staff
• Promotes teamwork and cohesion within department and other departments
• Records and reports data related to admissions, discharges, and admission inquiries to senior management
• Gathers information about patient satisfaction
• Develops departmental and institutional goals, mission, and vision
• Manages admissions staff
• Manages admissions inquiries
• Stays up to date on Company policies and ensures proper dissemination of information and training to staff
• Responsible for updating Departmental Policies in conjunction with Chief Nursing Officer
• Monitors admissions capacity and makes sure it is effectively communicated to clinicians and other personnel
• Determines admissions targets and develops relationships within the community to drive admissions numbers.
• Stays apprised of federal and state regulations governing capacity, billing, and reimbursement, including Medicaid and Medicare guidelines, as well as The Joint Commission (TJC) standards
• Files the quarterly THCIC reports
• Holds and attends other meetings as necessary
• Supervises Credentialing efforts, “In Network” attempts, and all things related.
• Works closely with Billing Company to maintain a quick claim drop turn around time
• Oversees Authorizations of Inpatient Stays, MRI, and other procedures requiring authorizations
• Works closely with other department heads to maintain a high level of communication between
• departments
• Works with PI department to manage and maintain good communication and high quality claims

Job Type:

Full-time Benefits:

401(k) 401(k) matching Health insurance Paid time off Vision insurance

Schedule:

12 hour shift Day shift Monday to Friday Weekends as needed Ability to

Commute:

Prairieville, LA 70769 (Required) Ability to

Relocate:

Prairieville, LA 70769: Relocate before starting work (Required)

Work Location:

In person