Director – Campus Billing and DartCard Services Position Available In Grafton, New Hampshire

Position Details
Position Information Posting date 02/25/2025
Closing date Open Until Filled Yes
Position Number 0157301
Position Title Director Campus Billing and DartCard Services
Hiring Range Minimum $136,100
Hiring Range Maximum $165,000
Union Type Not a Union Position
SEIU Level Not an SEIU Position
FLSA Status Exempt
Employment Category Regular Full Time
Scheduled Months per Year 12
Scheduled Hours per Week 40
Schedule MF 8:00AM5:00PM
Minimum of 3 days per week on site Location of Position Hanover, NH
McNutt Hall, Room 107, Remote Work Eligibility? Hybrid
Is this a term position? No
If yes, length of term in months. Is this a grant funded position? No
Position Purpose The Director of Campus Billing and DartCard Services is a key leadership position within the Finance Division. Reporting to the Assistant Vice President for Finance and Controller, this position is responsible for leading the operations related to student and nonstudent accounts receivable, student and other loan programs, the Dartmouth Card, and cashiering. The Director ensures the accuracy and integrity of Dartmouth’s billing, disbursement and collection systems while providing high level customer service to all constituents. Key responsibilities include the oversight of billing and collecting for tuition and fees and other student, nonstudent, and Dartmouth Card account activity, disbursing and reconciling loans, managing collection of loans and accounts receivables, and ensuring compliance with applicable federal regulations and filing requirements. Description Dartmouth is an exceptional place to work, where our commitment to the wellbeing of our community is at the forefront of all we do. Under President Sian Leah Beilock’s leadership, we’ve made significant strides in enhancing mental health resources, fostering open dialogue, and driving sustainability initiatives, all while supporting innovation and lifelong connections. Here, you’ll find a collaborative and inclusive environment that values each individual’s contributions, making it easier for you to thrive personally and professionally. Join us in making a meaningful impact within a community that cares deeply about its members. In the role of Director of Campus Billing and DartCard Services, you will be instrumental in aligning with President Sian Leah Beilock’s mission to foster a transparent and serviceoriented financial environment at Dartmouth. By overseeing the integrity of billing systems and ensuring compliance with federal regulations, you will help promote financial transparency and accountability, which are essential for a thriving academic community. Your leadership will also enhance collaboration across departments, facilitating a high level of customer service for both students and nonstudents. By implementing innovative solutions and improving existing processes, you will contribute to a dynamic campus experience that supports the diverse needs of the Dartmouth community. Join us in this pivotal role and make a significant impact on the financial operations that empower our students and enhance Dartmouth’s mission!

Additional Resources:

President Sian Beilock’s Top Priorities home.dartmouth/news/2024/12/dartmouthmakesprogresstoppriorities2024

Finance Mission Statement:

.dartmouth/finance/about/organizational Required Qualifications Education and Yrs Exp Bachelors or equivalent combination of education and experience
Required Qualifications Skills, Knowledge and Abilities Bachelor’s degree in business or the equivalent.
Minimum of eight years of relevant business and/or accounting experience in an academic setting, with five years of supervisory experience.
Relevant experience with current practices and tools regarding receivables and loans
Knowledge of student account related transactions, such as financial aid, admissions and records, and enrollment services.
Knowledge of federal student aid and loan program requirements.
Knowledge of Fair Debt Collections Practices Act and other federal and state collection mandates.
Excellent written and verbal communication skills – able to communicate effectively with senior leadership, students, alumni and parents.
Comprehensive knowledge of integrated business systems. Experience with Ellucian Banner system a plus.
Demonstrated ability to exercise tact and judgement while dealing with a diverse population in a service oriented office.
Orientation toward process improvement and innovative use of technology to influence service delivery and efficiency.
Strong organizational, technical and interpersonal skills
Strong accounting, financial, and analytical skills. Preferred Qualifications Master’s degree preferred. Department Contact for Recruitment Inquiries Dianne Ingalls
Department Contact Phone Number 6036463001
Department Contact for Cover Letter and Title Dianne Ingalls
Department Contact’s Phone Number 6036463001
Equal Opportunity Employer Dartmouth College is an equal opportunity/affirmative action employer with a strong commitment to diversity and inclusion. We prohibit discrimination on the basis of race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, veteran status, marital status, or any other legally protected status. Applications by members of all underrepresented groups are encouraged. Background Check Employment in this position is contingent upon consent to and successful completion of a preemployment background check, which may include a criminal background check, reference checks, verification of work history, conduct review, and verification of any required academic credentials, licenses, and/or certifications, with results acceptable to Dartmouth College. A criminal conviction will not automatically disqualify an applicant from employment. Background check information will be used in a confidential, nondiscriminatory manner consistent with state and federal law. Is driving a vehicle (e.g. Dartmouth vehicle or off road vehicle, rental car, personal car) an essential function of this job? Not an essential function