Business Banking Lending Assistant Position Available In Mobile, Alabama

Business Banking Lending Assistant Century Bank 127 West I-65 Service Road North, Mobile, AL 36608

Description:

Summary :

Responsible for assisting Business Bankers in all aspects of customer service, portfolio management, loan processing, documentation, and customer follow up. Essential Functions Must be individually driven and competitive, as well as motivated to work as a team to achieve Business Banking goals. Must be able to communicate effectively with customers during difficult situations. Educate and advise customers on emerging technology and digital solutions such as mobile and online banking, ATM offerings, all designed to make banking easier. Process new account and loan transactions. Complete necessary paperwork for opening/revising/closing new/existing accounts and loans Be well versed in all Century Bank products, on-line banking and bill pay. Cross-sell Bank products and services. Assist with questions or concerns regarding current accounts, products, services and transactions. Perform traditional functions as needed by accurately processing loan documents, checking and savings deposits, withdrawals, loan payments, etc. Answer customer inquiries regarding interest rates, service charges, and account histories while complying with disclosure requirements, regulations and consumer privacy policies. Buy and sell currency from the vault as necessary, ensuring that teller drawer cash limits are not exceeded. Ensure bank is in compliance with federal banking regulations including, but not limited to; Bank Secrecy Act, OFAC, Community Reinvestment Act, Americans with Disabilities Act, Right to Financial Privacy Act, Gramm Leach-Bliley Act, the Federal Reserve’s “lettered” regulations, and lending assistant roles and responsibilities relating to each act. Have the knowledge and ability to assist customers with RDC, Visa Merchant Services and Mobile Banking. Must be willing to travel to other branches when needed. Performs other duties as assigned.

Requirements:

Education and Experience Graduation from high school or equivalent GED Some college or postgraduate technical training preferred Must have excellent customer service skills and a good attitude. Loan processing experience is preferred Excellent communication skills both verbal and written Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition and grammar. Above average computer and keyboard skills. Good organizational skills. Ability to work in a fast-paced work environment Other Must be neatly dressed and well groomed. Required to complete all compliance and e-learning courses by due date. Must adhere to all bank policies and procedures