Patient Financial Representative Position Available In Lee, Florida
Tallo's Job Summary: The Patient Financial Representative role at Santa Barbara Professional Center in Cape Coral, FL involves assisting customers with inquiries, credit counseling, insurance processing, debt resolution, and patient advocacy. The position requires a high school diploma or equivalent, with 1 year of finance or healthcare experience preferred. Essential skills include data entry, computer proficiency, and communication abilities. Pay ranges from $15.64 to $18.75 per hour.
Job Description
Location:
Santa Barbara Professional Center -224 Santa Barbara BlvdCape Coral
FL 33991
Department:
Revenue Cycle Admin Work Type:
Full Time Shift:
Shift 1/8:00:00 AM to 4:30:00 PM Minimum to
Midpoint Pay Rate:
$15.64 – $18.75 / hour Summary Assists customers with inquiries within a high volume call setting while providing an exceptional customer experience and complaint resolution. Offers credit counseling to resolve self-pay balances, makes monthly payment agreements and post payments while exploring various discount opportunities. Provides knowledge of insurance processing at both a claim and guarantor level. Processes accounts for bad debt placement or legal collection action. Acts as a patient advocate by evaluating medical debt to determine financial need and assist with Medicaid enrollment, financial assistance or other state and federal programs. Processes patient correspondence received by mail, lockbox, email and My Chart. All duties are performed for both professional and facility accounts. Requirements Educational Requirements Degree/Diploma Obtained Program of Study Required/ Preferred and/or High School Diploma or Equivalent Required Experience Requirements Minimum Years Required Area of Experience Required/ Preferred and/or 1 Year Finance Preferred or 1 Year Healthcare Preferred State of Florida Licensure Requirements Licenses Required/ Preferred and/or Certifications/Registration Requirements Certificates/Registrations Required/ Preferred and/or Data entry skills, general computer skills, typing of 15 wpm, customer service skills, communication, spelling and interpersonal skills, and teamwork abilities. Must have ability to operate office equipment (phone, fax, copier).
US:
FL:
Cape Coral
