Member Service Representative Position Available In Palm Beach, Florida
Tallo's Job Summary: The Member Service Representative role at First Choice Credit Union in West Palm Beach, FL offers a competitive salary of $18 per hour for a full-time position with benefits. This position requires 1-3 years of customer service experience, with a preference for lending knowledge. A high school diploma or GED is required, and bilingual skills in English and Spanish are preferred.
Job Description
Member Service Representative 4.2 4.2 out of 5 stars 1055 South Congress Avenue, West Palm Beach, FL 33406
Description:
Short Description The Member Service Representative supports in-branch service at First Choice Credit Union by providing knowledgeable, courteous, and efficient assistance to members in person, by phone, and via email, identifying financial needs and recommending appropriate credit union products and services. Full Description Informs members and prospective members about products and services Instructs members on use of IPads to open new accounts and apply for loans Assists Members with opening and closing accounts Educates Members on digital tools such as Online Bill Pay, Mobile Banking and Mobile Deposit Identifies and cross-sells all products/services of the Credit Union Conducts member loan interviews and prepares accurate, complete loan documents Process file maintenance on existing accounts Work with teller department to facilitate some transactions Performs other duties as assigned Direct service provided as follows: o Order ATM and Debit cards o Take loan applications, review for completeness and input into system o Assist with IRA deposits, withdrawals, transfers o Assist with outgoing wires o Open/Close accounts o Take Stop Payments o Process changes of address requests and check orders received from Members o Identifies and advises Auto Advisor of referrals and denials for auto purchase loans
Schedule and Pay Compensation :
$18 per hour
Schedule :
Full-time, 40-hour work week (in-office) Benefits Cafeteria plan to purchase health, dental, life, and disability insurances 401(K) and match 11 Paid Holidays Personal Time Off (PTO) Pay premium equivalent to .43 cents an hour for
Spanish Speaking Requirements:
Experience:
1-3 years of related customer service experience
Additional Requirement:
Lending knowledge preferred
Education:
High school diploma or GED required
Preferred Skills:
Bilingual in English and Spanish
