Citizens Banker Position Available In Merrimack, New Hampshire

Job Description:

DescriptionStarting Salary:

$20 / hour and up Citizens Bankers are the face of the branch. They devote their timegetting to know their customers and building lasting relationshipsby providing trusted advice.

• What you’ll do Are you outgoing? Do you get satisfaction out of helping others andoffering sound advice? If you’re a “people person” who enjoysbuilding positive relationships with customers, then this is thejob for you! Using your strong communication and problem-solving skills
• alongwith your broad range of financial knowledge
• you’ll providerecommendations and assist customers with financial solutions,supporting spending, saving, borrowing and investing needs.
• You’ll get to know customers’ personal financial goals andrecommend tailored solutions to help achieve them
• like planningfor the future, buying a home or opening a new credit card.

You’llintroduce customers to digital and mobile-first ways to handlebanking transactions, like on our app or through our ATMs. You’llcollaborate with partners in Wealth Management, Mortgage andBusiness Banking to help customers with more complex financialneeds. You’ll make outbound calls to acquire new customers andschedule financial checkup appointments, as you understand whatmight be a good fit for a customer now, may not be 6 months fromnow. All financial policies and procedures will be followed,including proper cash handling, state and local laws andregulations. What you’ll get Meaningful work & relationships

• You’ll help customers withimportant financial decisions that impact their lives like buildinga business, buying a house, paying for school or helping themrealize their long-term financial goals. Colleagues and leadershiplisten to your ideas and feedback. Commitment to community
• Give back with 4 hours of paid timeoff annually for volunteering, separate from regular PTO, and haveyour donations to eligible 501(c)(3) organizations matched, up to$1,000 annually Career opportunities, reward, and upskilling
• See your hardwork rewarded with promotions and opportunities to grow your careerthrough training, coaching, career planning and developmentresources that enable you to branch off in any direction yourtalents and interests take you. Exceptional benefits
• Receive comprehensive health carecoverage, including medical, dental and vision plans, a 401K withcorporate match, tuition assistance, mental health and wellbeingprograms, discounts on student loan refinancing, and more.

Required Qualifications High School degree or GED required 2 years of sales and customer service experience, demonstratingan ability to meet or exceed goals Ability to effectively ask questions and identify needs toimprove the customer relationship Proven success with building relationships, and recommendingand referring products and services through in-person and phoneinteractions Demonstrated skills in using digital technology to support thedelivery of business goals Aptitude to problem solve and provide solutions to customerissues Recognized ability to strengthen relationships with teammates,business partners and specialists through collaboration Self-motivated, confident and ability to multitaskeffectively Ability to work branch hours, which can include weekends andevenings Meet and comply with all requirements set forth in the SAFEAct, including, but not limited to successful completion of thepre-employment screening checks and obtaining a unique identifierfrom the NMLS. Qualified candidates must complete a video interview assessmentafter applying as the next step, to be completed within 7 days ofreceiving the link.

How to prepare:

Set aside 30-45 minutes for theself-guided assessment that includes games and questions. Find aquiet place to record and be camera-ready. You’ll need asmartphone, tablet, or desktop computer with your camera andmicrophone enabled. You’ll answer questions to share your skillsand experience, and bring your personality to the interview. Thisstep accelerates the interview process, moving qualified candidatesto hiring manager interview fast.

Preferred skills/experience:

1 year cash handling experience

• Hours and Work Schedule Hours per

Week:

40

Work Schedule:

Varies with branch needs and may includeweekends and evenings Some job boards have started using jobseeker-reported data toestimate salary ranges for roles. If you apply and qualify for thisrole, a recruiter will discuss accurate pay guidance. Equal Employment OpportunityCitizens, its parent, subsidiaries, andrelated companies (Citizens) provide equal employment andadvancement opportunities to all colleagues and applicants foremployment without regard to age, ancestry, color, citizenship,physical or mental disability, perceived disability or history orrecord of a disability, ethnicity, gender, gender identity orexpression, genetic information, genetic characteristic, marital ordomestic partner status, victim of domestic violence, familystatus/parenthood, medical condition, military or veteran status,national origin, pregnancy/childbirth/lactation, colleague’s or adependent’s reproductive health decision making, race, religion,sex, sexual orientation, or any other category protected byfederal, state and/or local laws. At Citizens, we are committed tofostering an inclusive culture that enables all colleagues to bringtheir best selves to work every day and everyone is expected to betreated with respect and professionalism. Employment decisions arebased solely on merit, qualifications, performance andcapability.

Why Work for UsAt Citizens, you’ll find acustomer-centric culture built around helping our customers andgiving back to our local communities. When you join our team, youare part of a supportive and collaborative workforce, with accessto training and tools to accelerate your potential and maximizeyour career growth Background Check Any offer of employment isconditioned upon the candidate successfully passing a backgroundcheck, which may include initial credit, motor vehicle record,public record, prior employment verification, and criminalbackground checks. Results of the background check are individuallyreviewed based upon legal requirements imposed by our regulatorsand with consideration of the nature and gravity of the backgroundhistory and the job offered. Any offer of employment will includefurther information.