Bank Fraud Analyst (Bilingual Preferred) Position Available In Yell, Arkansas

Bank Fraud Analyst (Bilingual Preferred) 2.9 2.9 out of 5 stars Danville, AR Bank Fraud Analyst (Bilingual Preferred) Share Current Opening for Bank Fraud Analyst (Bilingual Preferred) Share this opening on social media Or share by QR Code Back to Share Download QR Code Locations Danville, AR Position Type Full Time Hourly Employee Type Employee Work Model On Site Job Description SUMMARY The position of Bank Fraud Analyst is responsible for reviewing and monitoring day-to-day fraud reports that include exceptions for unusual account activity and monitoring of possible compromised accounts and accounts listed on the department’s “watch list”. Daily functions of the Bank Fraud Analyst position include check fraud incidents and re-fresher training to branch personnel as needed. The position requires working with Bank and customer confidential information on a daily basis and operating a motorized vehicle between branch locations.

ESSENTIAL DUTIES

To perform this job successfully, an individual must be able to perform each of the following Essential Duties satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the Essential Duties of the position: While working with confidential Bank and customer information, monitors suspicious activity on “watch/compromised” account list. While working with confidential Bank and customer information, analyzes daily check transactions to identify OnUs and deposited items that appear to be fraudulent or unusual activity. While working with confidential Bank and customer information, compares check and deposit characteristics with account history and known customer behaviors. While working with confidential Bank and customer information, reviews suspect reports that will flag duplicate or out of range serial numbers, missing check numbers, and larger than average or largest dollar amounts. While working with confidential Bank and customer information, notifies Bank members on suspected fraudulent or unusual account activity. Assists Bank members and other branch personnel with closing member accounts due to fraudulent activity. While working with confidential Bank and customer information, works with branch personnel on fraud transactions, completing reports and affidavits. While working with Bank and customer confidential information, prepares fraud and forgery case reports and forwards to appropriate law enforcement agencies. While working with confidential Bank and customer information, prepares internal fraud analysis reports for Department Manager and Operations Risk Committee meetings. Obeys all applicable federal laws, rules, and regulations relating to Anti-Money Laundering (AML), including the Bank Secrecy Act (BSA). Works with Bank and customer confidentiality while performing the essential duties enumerated above. Ability to work in a constant state of alertness and in a safe manner. Routinely drive a motorized vehicle to various Bank locations. This job description and the enumerated Essential Duties are intended to provide general guidelines for job expectations and the employee’s ability to perform the position described. This is not intended to be an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and tasks may be assigned by the incumbent’s supervisor as deemed appropriate.

ENVIRONMENT AND PHYSICAL ACTIVITY

The incumbent will spend most of time performing this function in a professional, office-type setting. Occasionally, the position may involve driving a personally owned vehicle, which includes exposure to the outside weather elements and moving mechanical parts, as well as some minor annoyances such as noise, odors, drafts, etc. The incumbent in the course of physically performing this position spends time writing, keyboarding, speaking, listening, lifting, carrying, seeing (such as close, color and peripheral vision, depth perception, and adjusted focus), sitting, pulling, walking, standing, squatting, kneeling, and reaching. The incumbent for this position may operate any or all of the following: telephone, copy and fax machines, adding machine (calculator), scanner and image systems, credit card terminal, computer terminal, personal computer, printers, or other equipment as directed. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

MENTAL DEMANDS

The incumbent in this position must be able to read and understand financial documents and instruments, perform detailed work, and utilize problem-solving skills. The incumbent must also display proficiency with customer contact, analytical reasoning, math, language, and verbal and written communication. The incumbent must also be able to manage stress, multiple concurrent tasks, and constant interruptions.

SAFETY SENSITIVE

This position is designated as a safety sensitive position because it requires the regular operation of a motor vehicle and the handling of confidential Bank and customer information in the course of executing the essential functions of the job. Performing this job in a discreet and professional manner requires alertness at all times. Any lapse of attention could have a significant financial impact on the Bank,its customers or on others while operating a motor vehicle.

MINIMUM REQUIREMENTS

These specifications are general guidelines based on the minimum experience normally considered essential to the satisfactory performance of this position. The requirements listed below are representative of the knowledge, skill and/or ability required to perform the position in a satisfactory manner. Associate’s degree (AA) or the equivalent from a college or university and at least one (1) year of related experience and/or training, or the equivalent combination of education and experience. Work related experience should consist of a background in technology related to banking products. Previous experience with bank fraud prevention software administration and functions preferred. Prior experience in a compliance environment or fraud transaction review preferred. Experience working with law enforcement on financial fraud investigations strongly preferred. Previous customer service experience preferred. One (1) year of customer service position experience in a specialized bank or other financial service industry, or the equivalent experience, is strongly preferred. Bilingual English/Spanish preferred.

COMPETENCIES

Familiar with the Bank’s Business Banking products and services. Basic knowledge of related state and federal banking compliance regulations. Interpersonal skills to work with a diverse group and to deal with the public in a professional and courteous manner. Intermediate skills in computer terminal and personal computer operation, multiple host computer systems, Microsoft Windows operating system, Microsoft Office suite, mobile device system, and account opening software programs. Basic math skills including but not limited to the following: the ability to calculate interest and balance accounts; add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals; and locate routine mathematical errors. Excellent organizational skills, and excellent communication skills, the ability to interact well with members, co-workers and possess a team player attitude. Effective verbal, written, and interpersonal communication skills with the ability to apply common sense to carry out instructions, interpret documents, understand procedures, write reports and correspondence, and communicate clearly with customers and employees. Ability to work with general supervision while performing duties. The position requires the incumbent to hold a current, non-suspended driver’s license and a personal motorized vehicle with appropriate insurance coverage as governed by Bank policy. The incumbent may be required to travel in their personal motorized vehicle between Bank and customer locations, or to training/conferences in the course of performing assigned duties and responsibilities. Such travel may include travel both during the day and overnight and in and out of state as required The Bank reserves the right to change this job description at any time according to business needs. This document does not represent a contract of employment and is not meant to alter the at-will status of employee’s employment in any way. Chambers Bancshares, Inc. reserves the right to change this job description and/or assign tasks for the employee to perform, at any time, with or without notice, as it may deem appropriate. Basic Qualifications Associate’s degree (AA) or the equivalent from a college or university and at least one (1) year of related experience and/or training, or the equivalent combination of education and experience Work-related experience should consist of a background in technology related to banking products. Familiar with the Bank’s Business Banking products and services. Basic knowledge of related state and federal banking compliance regulations. Intermediate skills in computer terminal and personal computer operation, multiple host computer systems, Microsoft Windows operating system, Microsoft Office suite, mobile device system, and account opening software programs. Basic math skills including but not limited to the following: the ability to calculate interest and balance accounts; add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals; and locate routine mathematical errors. The position requires the incumbent to hold a current, non-suspended driver’s license and a personal motorized vehicle with appropriate insurance coverage as governed by Bank policy. The incumbent may be required to travel in their personal motorized vehicle between Bank and customer locations, or to training/conferences in the course of performing assigned duties and responsibilities. Such travel may include travel both during the day and overnight and in and out of state as required. Bilingual English/Spanish preferred. Additional Information

REGULAR WORK HOURS

Monday-Friday 8:00 a.m. – 5:00 p.m. 1-800-603-1226 customer.service@chambers.bank chambers.bank