Processing Specialist Position Available In Broward, Florida
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Job Description
Start Date:
05/26/2025
Pay:
$18.76
Job Overview:
The Processing Specialist handles insurance documents on behalf of our financial institution clients, directly impacting the timeliness and accuracy of the homeowner’s property insurance coverage. This role requires a proven ability to manage deadlines and meet quality standards with accuracy and consistent attention to detail. It also involves using good judgment to solve problems and make business-appropriate decisions consistent with Assurant procedures and best practices.
Schedule and Shift:
Monday – Friday8:00 AM – 5:00
PM ESTFull-Time RemotePrimary Job Responsibilities:
Process documents accurately and timely to ensure proper insurance coverage for homeowners and client satisfaction goals.
Identify the policy type and determine the appropriate action needed, such as for townhomes, floods, and winds.
Make proper updates to the client database to meet regulatory obligations.
Make timely premium payments from established escrow accounts to ensure continuous coverage.
Manage time to handle multiple demands and competing priorities.
Meet deadlines and quality standards.
Communicate and coordinate with insurance agents and insurance carriers to verify information, update status, and meet deadlines/requirements.
Professional in all communications, act consistent with Assurant values, and honor Assurant commitments.
Demonstrate empathy regarding your work and its impact on the Client and homeowner.
Address any questions, concerns, or suggestions promptly and appropriately.
Build and maintain effective internal working relationships and support teamwork in meeting company goals.
Understand how the Processing Specialist role fits into the larger organizational context and ensure the smooth handoff of work (incoming and outgoing).Communicate status updates and appropriately escalate issues and opportunities to meet the needs of clients and homeowners.
Qualification:
Data EntryCustomer service experienceInsurance/Mortgage/Banking experienceProficient in
ExcelBenefits:
Dental, Health, and Vision401K
