Claims Representative Position Available In Volusia, Florida

Claims Representative Daytona Beach, FL 32114•

HYBRID Pay Rate:

$18/hr

Schedule:

Monday

• Friday, shift ranges 9am-8pm

EST Training Schedule:

Monday

• Friday 9am-5:30pm EST, fully in-office for first 4 weeks

Anticipated Start Date:

July 23rd 2025 4

Month Contract-to-Hire Responsibilities:

• Will be handling about 40-50 inbound calls per day, sometimes more and sometimes less, depending on how long each call lasts.
• The calls will be pertaining to existing homeowner claims
• Navigate between multiple systems to find the answer
• Research through the claim tool to be able to assist the customer and provide accurate information
• Handle escalated calls as needed
• Be the liaison between company, the homeowner and the lender
• Be able to be cool under pressure and handle upset customers
• Update case notes in the Claim system to ensure everything is documented and updated
• Problem solving and problem resolutions skills are required as well as the ability to handle all calls in a professional manner.
• Outbound calls are also often necessary.

Skills customer service, inbound call, escalation calls, mortgage, contact center, insurance, call center Additional Skills & Qualifications

MUST HAVE

• working cellphone with service (need to dual authenticate)
• at least 1 to 2 years of Call Center Experience (preferably in escalations, claims, or insurance)
• efficient in using a windows PC computer and navigating their software system
• typing: at least 35 WPM
• good verbal and written communication skills Experience Level Entry Level #eastpriority25 Pay and Benefits The pay range for this position is $18.00
• $19.50/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan
• Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a hybrid position in Daytona Beach,FL 32114.

Application Deadline This position is anticipated to close on Jun 30, 2025. h4>

About TEKsystems:

We’re partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That’s the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.