Billing Claims Processor Position Available In Norfolk, Massachusetts

Billing Claims Processor 2.5 2.5 out of 5 stars Norwood, MA 02062 • Hybrid work Billing Claims Processor / Hybrid role (3x per week in Norwood, MA office) Job Description About Reliable Respiratory Reliable Respiratory is a Durable Medical Equipment (DME) company that provides the highest quality service for patients needing respiratory, diabetes, urology, and maternity support. Equipment provided includes CPAPs, BiPAPs, AutoPAPs, nebulizers, oxygen equipment, ventilators, CGM devices, insulin pumps, and breast pumps. Each patient is treated with professionalism, understanding, and attentive service. We care about our customers, work closely with the medical community, and have highly skilled staff ready to assist customers in receiving the best care possible. Job Purpose The Billing Claims Processor is responsible for supporting the Billing Department and assisting the department in maintaining maximum efficiency while providing patients with the highest quality level of service. Duties and Responsibilities Responsible for the printing and mailing of manual insurance claims Review and mail all documents related to the billing print folder.

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Statements and invoices Retrieve daily, weekly and monthly insurance remittance for proper posting Assist with researching missing patient and insurance payments Responsible for the daily office check deposit Oversee all paper distribution needs: Printing statements, paper claims, etc. Review and reconcile aged AR patient collection balances Review and process all items related to incoming faxed documents Monitor nightly reporting and ensure accurate invoice reconciliation Complete ad-hoc project work as directed by your manager Assist in facilitating workload distribution relevant to specific department needs Display exemplary customer service in all interactions Other tasks and duties as required Basic Qualifications 18 years of age or older Must be eligible to work in the United States and not require work authorization from us now or in the future Bachelor’s Degree preferred Required Skills Effective and professional verbal and written communication abilities Professional computer experience (especially Microsoft Office Suite) Ability to work in the Norwood office 3 days per week Ability to work independently to investigate and make decisions Ability to prioritize and complete work amidst interruptions in a busy work area Ability to comply with guidelines both internal and industry-imposed Ability to reconcile multiple shifting logistical factors for each appointment Strong attention to detail Bilingual in English and Spanish preferred Competencies Computer Skills Interpersonal Skills Product Expertise Communication skills Results Driven Conflict Management Customer Service Organizational skills Work Environment & Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to communicate and convey information with the appropriate parties. The job requires assuming a stationary position for long periods of time This role routinely uses standard office equipment such as computers, phones, and printers/scanners The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. This job operates in a professional office environment The noise level in the work environment is usually moderate to loud Direct Reports – Assigned Billing Department team members