Service Provider Network Representative (FleetNet) Position Available In Gaston, North Carolina

Company Cox Automotive

• USA Job Family Group Customer Care Group Job Profile Customer Care Specialist II Management Level Individual Contributor Flexible Work Option Hybrid
• Ability to work remotely part of the week Travel % No Work Shift Day Compensation Hourly base pay rate is $17.74
• $26.

59/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate’s knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program. Job Description The Service Provider Network (SPN) Representative is expected to build and maintain relationships with our Service Provider Network accounts. The SPN Representative is responsible for requesting insurance certificates and providing vendor information for requests. The SPN Representative is expected to collaborate with other teams to ensure client success.

PRIMARY DUTIES/KEY RESPONSIBILITES

Interacts by phone, email, or fax with vendors nationwide to request valid insurance certificates Request renewal insurance certificates from vendors with expired certificates Provide vendors information in response to inquiries and issues Maintain certificates in an electronic file to meet vendor insurance compliance requirement Enter data and prepare reports as needed Assist with overflow calls for the company Assist during peak times with Roadside follow up calls Handles specific special duties assigned per assigned accounts Assist other department staff members with information for the vendors Other duties and projects, as assigned.

QUALIFICATIONS

Minimum High School Diploma/GED and 3 years’ experience in a related field. The right candidate could also have a different combination, such as any level degree/certification beyond a HS diploma/GED in a related discipline and up to 1 year of experience; or 5 years’ experience in a related field Requires strong knowledge of Microsoft Office (Excel) Excellent communication skills to work effectively with teams throughout organization Preferred Degree in related discipline Experience in transportation industry desired Drug Testing To be employed in this role, you’ll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited. Benefits Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave. About Us Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells

• or simply uses
• cars.

Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer

• All qualified applicants/employees will receive consideration for employment without regard to that individual’s age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.

Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship. Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. Cox brings together the world’s greatest minds to help breathe life into new possibilities

• and drive innovation for a better future. That’s why we look for individuals who share our pioneering spirit, have imaginative ideas and are fearless when it comes to tackling the world’s biggest challenges. Our people love technology
• and they love making a difference.

They have a passion for finding new solutions and working with brilliant colleagues. Every day they dedicate themselves to a huge range of exciting projects, contributing to the Cox vision around the globe. From engineering new sustainability solutions that conserve water and energy to creating the infrastructure for the smart cities of tomorrow, there’s no challenge too great for our pioneers. And there’s no shortage of opportunities for you to make a difference. Come and experience the dynamic, collaborative and creative environments where your ideas are welcome and new discoveries are waiting. To help you grow to your full potential, we strive to support our employees in their career aspirations and promote the freedom to explore new horizons.