Pre-Licensing Training Agent – Remote Position Available In [Unknown county], South Carolina

• As the eyes and ears for our team fielding customer inquiries and finding innovative ways to respond, you will work in a collaborative and engaging environment. You will have the chance to interact with people from all walks of life, and no two days will be the same. As you continue to grow and challenge yourself, you will discover your potential can take you anywhere you want to go.
• Did you know that our Chief Client Officer started her career at TP as an agent and advanced to the pinnacle of the company? At TP, the sky is the limit!
• Your Responsibilities
• As a Pre-Licensed Representative
• are required to use excellent decision-making skills and innovation to resolve issues and respond to consumer concerns while adhering to company and departmental guidelines. The position is responsible for resolving high level consumers issues in a fast-paced environment.
• + •Resolve complex consumer issues and advise first level representatives on high level issues.
• + •Assist policy holders with billing questions and concerns•+ •Provide support to policy holders with any policy changes requested•Support policy holders needs by providing recommendations and adjusting as necessary•We’re looking for•fearless people – people who are inspired to deliver only the best in all that we do.
• + •Must be located in Florida, South Carolina or Texas•+ •Must be eligible to become Licensed•+ •Cannot currently or previously hold any Insurance license (

Examples:

Life, Health, Adjuster, P&C, etc.)

• + •6 months customer service experience minimum•+ •Over 18 years of age•+ •Ability to type 25 wpm•+ •High School Graduate or GED•+ •Comfort with desktop computer system•+ •Proven oral & written communication skills•+ •6 months Call Center experience, preferred•+ •Logical problem-solving skills•+ •Availability to work various shifts•+ •Ability to use Windows operating systems•+ •Organization and work prioritization skills•Work from

Home Requirements:

• + •

Internet Requirements:

• + •Minimum subscribed download rate equal or exceeds 15.

0 Mbps

• + •Minimum subscribed upload rate equal or exceeds 5.

0 Mbps

• + •ISP must have no packet loss and ping under 50ms•+ •Internet connections cannot be Satellite, Mobile Data (5G, 4G, 3G hotspots), P2P or VPN•+ •Proof of internet speed required•+ •Clean and quiet workspace•Be One of Our People•It is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day.

We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance. We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging. We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued.

• TP is an Equal Opportunity Employer